We build AI-powered WhatsApp chatbots using the official Business API and Cloud API that go far beyond simple auto-replies. From product catalogs and payment collection to intelligent lead qualification and multi-language support — your WhatsApp channel becomes a fully automated sales and support engine.
INR 2000
Per Hour
50+
AI Agents Built
4.9/5
Client Rating
<2 Weeks
MVP Delivery
Integrates with the tools you already use
Enterprise-grade WhatsApp automation powered by the official Business API and Cloud API
Full integration with Meta's official WhatsApp Business API through BSPs like Gupshup, Twilio, and 360dialog. Verified business profiles, green tick verification support, and compliance with Meta's commerce and messaging policies.
Support for both Cloud API (hosted by Meta) for quick deployment and On-Premise API for enterprises requiring data residency and full infrastructure control. Seamless migration between the two as your scale grows.
Native WhatsApp product catalog integration with browsable categories, product detail cards, and in-chat shopping experiences. Customers can browse, select, and order without leaving the conversation.
In-chat payment collection via UPI, credit/debit cards, and payment links. Integrated with Razorpay, Stripe, and PayU for seamless checkout flows with automated payment confirmation and receipt generation.
Send and receive images, videos, documents, PDFs, location pins, contacts, and interactive list messages. AI-powered media processing extracts text from images and documents for intelligent responses.
Pre-approved template message management for notifications, reminders, and marketing broadcasts. Smart segmentation, A/B testing, delivery analytics, and compliance with Meta's 24-hour messaging window policies.
Messages Handled/Day
Avg Response Time
User Engagement Rate
Business API Uptime
From WhatsApp Business API setup to production-grade conversational AI in under 2 weeks
Flexible plans for WhatsApp automation at every scale
"Edesy built a WhatsApp bot that handles 90% of our customer queries — order tracking, returns, and product recommendations — all automated. Our support team now focuses only on complex escalations, and customer satisfaction actually went up."
HO
Head of Customer Experience
Customer Operations at D2C Fashion Brand
"Our WhatsApp AI chatbot qualifies 300+ leads per day, sends product catalogs, collects payments via UPI, and syncs everything to our CRM. The ROI was visible within the first month — 4x more conversions from WhatsApp compared to our website."
MD
Marketing Director
Growth & Marketing at EdTech Startup (Series A)
"We replaced our rule-based WhatsApp bot with Edesy's AI-powered version and the difference is night and day. The bot understands Hindi, English, and Hinglish naturally, handles product inquiries from our catalog, and has reduced our response time from 2 hours to under 10 seconds."
C
CTO
Technology at Quick Commerce Platform
Resources to help you evaluate and implement
Get a free consultation and detailed project estimate. Our WhatsApp automation experts will help you design conversation flows, choose the right API setup, and deliver a production-ready bot.