Build AI agents that turn browsers into buyers. From personalized product discovery and instant order tracking to cart recovery and automated upsells, our e-commerce AI agents integrate with Shopify, WooCommerce, and Magento to drive revenue 24/7.
INR 2000
Per Hour
50+
AI Agents Built
4.9/5
Client Rating
<2 Weeks
MVP Delivery
Integrates with the tools you already use
Revenue-driving AI agents built specifically for online stores and marketplaces
AI agents that understand natural language product queries and serve personalized recommendations based on browsing history, purchase patterns, and customer preferences. Supports visual search, style matching, and 'shop the look' experiences that increase product discovery by up to 3x.
Real-time order tracking agents that connect to your fulfillment systems, shipping carriers, and warehouse management platforms. Customers get instant updates on order status, estimated delivery, and shipment tracking via WhatsApp, SMS, or website chat without contacting support.
Automated returns agents that handle return initiation, reason collection, return label generation, refund processing, and exchange recommendations. Reduces support ticket volume by 60% while collecting structured return data that helps identify product quality issues and reduce future returns.
Intelligent agents that identify upsell and cross-sell opportunities in real-time during customer conversations. Based on cart contents, browsing history, and purchase patterns, the agent suggests complementary products, bundle offers, and premium alternatives that increase average order value by 15-25%.
Proactive agents that detect cart abandonment and trigger personalized recovery sequences via WhatsApp, email, or SMS. Smart timing, personalized incentives, and conversational follow-ups recover 15-30% of abandoned carts with higher conversion rates than generic email sequences.
AI agents that monitor product reviews across platforms, generate personalized responses, flag negative feedback for immediate attention, and request reviews from satisfied customers at optimal times. Maintains brand reputation while turning customer feedback into actionable product improvement insights.
Conversion Rate Increase
Cart Recovery Rate
Avg Order Value Increase
Support Ticket Reduction
A conversion-focused 5-step process optimized for online retail and marketplace businesses
Flexible engagement models for D2C brands, marketplaces, and enterprise retailers
"Edesy built a WhatsApp shopping assistant for our D2C brand that handles product discovery, size recommendations, and checkout. Our WhatsApp channel now drives 23% of total revenue, and the AI agent converts at 3.2x the rate of our website. Cart abandonment recovery alone pays for the entire project every month."
F&
Founder & CEO
Leadership at D2C Fashion Brand, Mumbai
"The order tracking agent reduced our 'Where is my order?' support tickets by 72%. Customers get instant updates on WhatsApp with estimated delivery times, and the agent proactively notifies them about delays before they even ask. Our support team now focuses on complex issues instead of repetitive tracking queries."
HO
Head of Customer Experience
Customer Experience at Multi-brand E-commerce Marketplace
"The AI-powered product recommendation agent increased our average order value by 18% within the first month. It understands customer intent from conversational queries, suggests complementary products at the right moment, and handles the entire purchase flow. The upsell suggestions feel natural, not pushy."
VO
VP of Growth
Growth at Electronics E-commerce, Bangalore
Resources to help you evaluate and implement
Get a free consultation with our e-commerce AI experts. We will help you identify revenue opportunities, plan platform integrations, and deliver an AI agent that drives conversions and reduces support costs.