Is this suitable for therapy or medical care?

No. Paid Calls is for coaching and non-clinical counselling. The template says this is not a medical or emergency service, and your page should say so too.

Can a client pay now and call later in the week?

Yes. Set the validity up to 720 hours (30 days). The payment is used only when you answer.

Can I give a client a free follow-up?

Yes. Grant a call by hand from the portal with the minutes and validity you choose.

Does Edesy take a cut of my consultation fee?

No. Callers pay into your own Razorpay account and the money is settled to you by Razorpay. Edesy charges no fee on payments. You pay Edesy only for talk time (Rs 1.00 a minute) and the number rental, from your Edesy wallet. Razorpay charges its own fee under your agreement with them.

What happens when someone calls without paying?

The call is refused without being answered, so it costs neither of you any call minutes. By default the caller hears a short message telling them to pay with the same mobile number and call again. You can switch the message off.

You do, from your Razorpay dashboard, under the refund policy you show on your page. Edesy never holds or refunds the money. When a payment that hasn't been used is refunded, it no longer lets the caller through.

Edesy Paid Calls

Paid Calls for Coaches and Counsellors

Clients book a focused one-to-one call by paying first. They pick a session, pay with UPI or card into your own Razorpay account, then call you or get a callback. Callers who haven't paid are refused before you answer. Edesy takes no fee on payments; talk time is Rs 1.00 a minute.

Create your paid call page

Estimate your earnings

Paid before you pick up

Money to your Razorpay

No Edesy fee on payments

English and Hindi page

Please note

Paid Calls is not a medical, therapy or emergency service, and should not be used as one. If someone may be in danger, they should contact local emergency services.

Paid Calls for coaches and counsellors at a glance

The settings that matter for your calls

Item	Paid Calls
Template	Counselling / coaching
Packages	Your prices and minutes; default Rs 20 for 3 minutes
Validity	1 to 720 hours after payment, default 24
Delivery	Caller calls in, automatic callback, or both
Unpaid callers	Refused without the call being answered
Edesy fee on payments	Rs 0; talk time Rs 1.00/min from your wallet
Number	Rings your own mobile; rental from Rs 449/month. Prices exclude 18% GST.

Sample packages

Examples only: set your own prices. Talk-time cost assumes every minute is used.

Package	Price	Talk time	Price per minute	Your Edesy talk-time cost
Intro call	Rs 99	15 min	Rs 6.60	Rs 15
Coaching session	Rs 499	45 min	Rs 11.09	Rs 45
Follow-up	Rs 249	20 min	Rs 12.45	Rs 20
Career guidance	Rs 399	30 min	Rs 13.30	Rs 30

Starting text from the template

"A focused one-on-one call to talk through what's holding you back and leave with clear next steps. Note: this is not a medical or emergency service."
Edit it to describe your own work.

Starting refund policy

"If I can't take your call, your payment stays valid for another try. Refunds are given if we're unable to connect."
Replace it with your own policy before you publish.

How it works

From your page to the call

Step 1 of 5: Pick the coaching template
It describes a focused one-to-one call and says it is not a medical or emergency service.
Step 2 of 5: Set sessions
An intro call, a full session and a follow-up, each with its minutes.
Step 3 of 5: Share your link
On your website, LinkedIn, Instagram or in a WhatsApp message to a client.
Step 4 of 5: The client pays
With UPI or card in Razorpay Checkout.
Step 5 of 5: Hold the session
They call you or get a callback. The call ends when the session time is used.

What helps

Settings that suit this kind of call

Hours

Set the hours you take sessions. The page shows when you're back.

Longer validity

Let a payment stay valid for days, up to 720 hours, so clients can call at a time that suits.

Free intro calls

Grant a call by hand for a first conversation or a goodwill follow-up.

A good fit when

Career, business, fitness, study or life coaching by phone
Counselling that is not clinical treatment
You want clients to pay before the session
You run sessions from your own mobile

Not a fit for

Medical, psychiatric or therapy services
Emergency or crisis support
Group sessions: each payment buys one call

Paid Calls for coaches and counsellors: FAQ

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Coaching clients by phone?

Tell us how many sessions you hold a month. We reply within one working day with help on packages and your page.

Start your paid line

Pick the template, set your packages and share your link. Prices exclude 18% GST.

Create your paid call page See pricing