Solution

Number Masking for Loan Collection

Protect both borrower and agent privacy during loan collection calls. Comply with RBI guidelines while maintaining effective communication.

Trusted by businesses across India

ShopifyAmazonStripeSlackNotionVercel
RBI

Compliant

35%

Better Contact

Zero

Agent Harassment

100%

Recorded

Key Capabilities

Purpose-built for loan collection

Agent Privacy

Protect collection agents from borrower retaliation. No personal numbers exposed.

RBI Compliance

Meet RBI guidelines for collection calls. Time restrictions and call recording built in.

Mandatory Recording

Record all collection calls for regulatory compliance and dispute resolution.

Time-Based Rules

Enforce RBI-mandated calling hours. Block calls outside permitted times.

How It Works

Simple integration, instant privacy

Loan Account Linked
Map borrower account to a masked number session.
Agent Calls
Collection agent calls through masked number within permitted hours.
Call Recorded
Every call is recorded with timestamps and agent ID.
Compliance Report
Generate audit reports for RBI compliance.

Benefits

For your business and your users

For NBFCs & Banks

  • RBI compliance built-in

  • Agent safety and retention

  • Complete audit trails

  • Reduced legal risk

For Borrowers

  • Privacy protection

  • No calls outside hours

  • Documented interactions

  • Reduced harassment

Frequently Asked Questions

Related Solutions

Simple Per-Minute Pricing

No monthly fees. No hidden charges. Get started instantly on our self-serve portal.

Most Popular
Pay As You Go
₹1.50/ min
Simple per-minute pricing for all businesses
  • Two-way masking
  • Call recording
  • Real-time analytics
  • API access
  • Webhook events
  • Self-serve portal
  • Email & chat support
Get Started
Enterprise
Custom
For high volume and custom requirements
  • Everything in Pay As You Go
  • Dedicated numbers
  • Custom SLA
  • Dedicated account manager
  • On-premise option
  • Custom integrations
  • Volume discounts
Contact Sales

Ready to Protect User Privacy?

Get started on our self-serve portal. No sales call required. Rs 1.50 per minute.