Protect both borrower and agent privacy during loan collection calls. Agents call through a virtual number, and every call is logged against the loan account. You remain responsible for RBI collection rules.
Number masking at a glance
Per Masked Minute
Masked Calling
Longest Session Expiry
Welcome Credit
Purpose-built for loan collection
Agents' personal numbers are never shown to borrowers; borrowers see the virtual number.
Use the loan account ID as the session reference so every call log and event carries it.
Turn recording on for collection numbers and every bridged call on them is recorded.
Masking does not enforce calling hours. Apply your permitted hours in your own dialing logic, or pause sessions outside them via the API.
Simple integration, instant privacy
Map borrower account to a masked number session.
Collection agent calls through the masked number, within the hours your own rules allow.
Each call is logged with timestamps, duration and your reference; recorded if recording is on.
Export call logs as CSV for your own audit records.
For your business and your users
Call logs per loan account
Agent safety and retention
Complete audit trails
Reduced legal risk
Privacy protection
Agent never sees personal number
Documented interactions
Reduced harassment
Rs 1.50/min in 60-second pulses, 1-minute minimum, plus number rental (Rs 499/month mobile, Rs 449/month landline). Prices exclude 18% GST. New accounts get a Rs 20 welcome credit; no card needed to sign up.
Get started on the self-serve portal. Rs 1.50 per minute plus number rental. New accounts get a Rs 20 welcome credit; no card needed to sign up.