Question 1

What masking features are important for E-commerce Marketplaces?

Accepted Answer

Key masking features for E-commerce Marketplaces include: Buyer-seller-rider masking, Dynamic number allocation, Order-linked CDR, Fraud & spam prevention. Our system supports all these features.

Question 2

What are common E-commerce Marketplaces masking use cases?

Accepted Answer

Common masking use cases in E-commerce Marketplaces include: Order clarification calls, Seller-buyer negotiation, Delivery coordination.

Question 3

What is number masking?

Accepted Answer

Number masking is a privacy feature that allows two parties to communicate via phone without seeing each other's real phone numbers. A virtual/masked number is used instead, protecting both parties' privacy.

Question 4

How does number masking work?

Accepted Answer

When Party A calls the masked number, our system routes the call to Party B. Both parties see the masked number instead of each other's real numbers. The mapping is maintained in real-time.

Question 5

How much does number masking cost?

Accepted Answer

Number masking costs Rs 1.50 per minute, billed in 60-second pulses with a 1-minute minimum, plus the monthly rental of each virtual number (Rs 499 for a mobile number, Rs 449 for a landline). Calls are paid from a prepaid INR wallet. Prices exclude 18% GST. For high volumes, contact sales.

Number Masking for E-commerce Marketplaces

Masking Features for E-commerce Marketplaces

Common Use Cases

Other Industries

FAQ

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