Overview

Learn about the building blocks that make up a Zapbot chat flow

1 min read

Blocks are the atomic building blocks of a zapbot chat. You can chain any blocks together to create complex conversation flows. When you drag and drop a block in the zapbot flow, by default it will be inserted into a group that can have a title. Blocks are always contained in groups.

There are multiple block categories to make it easier to find the right block for your needs:

Bubbles#

Bubble blocks are used to show bubbles that can be used to display information to the user.

Bubble blocks

Inputs#

Input blocks are used to ask the user for input. It will stop the conversation and wait for the user to provide input.

Input blocks

Logic#

Logic blocks are used to perform background operations. They are not visible to the users.

Logic blocks

Integrations#

Integration blocks are used to trigger external services operations.

Note Interested in implementing your own integration block? Contact our team to learn how to create custom blocks.

Integration blocks

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