Purchasing Numbers

Buy dedicated phone numbers for your voice agents

1 min read

Get dedicated phone numbers for your voice agents.

Available Number Types#

Type Use Case Price
Local Regional presence Starting at approx. 200/mo
Toll-free Customer support Starting at approx. 500/mo
Mobile Outbound campaigns Starting at approx. 300/mo

Purchasing Process#

Step 1: Browse Numbers#

  1. Go to Phone Numbers
  2. Click Buy Number
  3. Filter by:
    • Country
    • Region/city
    • Number type
    • Pattern (optional)

Step 2: Select Number#

  1. Browse available numbers
  2. Check pricing
  3. Click Select

Step 3: Complete Purchase#

  1. Review order
  2. Confirm payment
  3. Number is instantly activated

Number Management#

Assigning to Agent#

  1. Go to Phone Numbers
  2. Find your number
  3. Click Assign Agent
  4. Select the agent

Unassigning#

  1. Click on the number
  2. Select Unassign
  3. Number remains in your account

Releasing Number#

  1. Click on the number
  2. Select Release
  3. Confirm (number returns to pool)

Best Practices#

  1. Choose memorable numbers when possible
  2. Match regional presence to customer base
  3. Start small: Buy more as needed
  4. Monitor usage: Track call volumes
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