Trial Numbers

Getting started with trial phone numbers

Trial Numbers

Every new workspace gets a trial phone number to help you get started.

What You Get

  • 1 Trial Phone Number: Active for 7 days
  • Full Functionality: Make and receive calls
  • Shared Pool: May experience occasional busy signals during peak times

Trial vs Dedicated

Feature Trial Dedicated
Duration 7 days Unlimited
Availability Shared Exclusive
Number choice Assigned Choose your number
SMS No Yes

Getting Your Trial Number

  1. Create a workspace
  2. Go to Phone Numbers
  3. Trial number is auto-assigned

Using Your Trial Number

For Inbound Calls

  1. Assign an agent to the number
  2. Share the number with testers
  3. Receive calls on your agent

For Outbound Calls

  1. Create a campaign or use API
  2. Use trial number as caller ID
  3. Make test calls

After Trial Expires

Options when trial expires:

Option 1: Purchase Number

  1. Go to Phone Numbers
  2. Click Buy Number
  3. Choose your number
  4. Complete purchase

Option 2: BYOP

Bring Your Own Phone number:

  1. Go to Settings > Telephony
  2. Add provider credentials
  3. Connect your number

Tips for Testing

  1. Test thoroughly: Use trial period wisely
  2. Invite team: Multiple people can test
  3. Try scenarios: Inbound and outbound
  4. Get feedback: From team members