Every new workspace gets a trial phone number to help you get started.
What You Get#
- 1 Trial Phone Number: Active for 7 days
- Full Functionality: Make and receive calls
- Shared Pool: May experience occasional busy signals during peak times
Trial vs Dedicated#
| Feature | Trial | Dedicated |
|---|---|---|
| Duration | 7 days | Unlimited |
| Availability | Shared | Exclusive |
| Number choice | Assigned | Choose your number |
| SMS | No | Yes |
Getting Your Trial Number#
- Create a workspace
- Go to Phone Numbers
- Trial number is auto-assigned
Using Your Trial Number#
For Inbound Calls#
- Assign an agent to the number
- Share the number with testers
- Receive calls on your agent
For Outbound Calls#
- Create a campaign or use API
- Use trial number as caller ID
- Make test calls
After Trial Expires#
Options when trial expires:
Option 1: Purchase Number#
- Go to Phone Numbers
- Click Buy Number
- Choose your number
- Complete purchase
Option 2: BYOP#
Bring Your Own Phone number:
- Go to Settings > Telephony
- Add provider credentials
- Connect your number
Tips for Testing#
- Test thoroughly: Use trial period wisely
- Invite team: Multiple people can test
- Try scenarios: Inbound and outbound
- Get feedback: From team members