OpenAI Realtime

Run your AI voice agent on OpenAI Realtime, a native-audio model that listens and speaks directly - providers, models and how to switch it on.

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OpenAI Realtime is a native-audio model: it hears the caller and speaks back itself, instead of chaining separate speech-to-text, LLM and text-to-speech steps. When you select it, the agent's sttProvider and ttsProvider are ignored.

llmProvider llmModel Notes
openai-realtime gpt-realtime-1.5 Recommended
openai-realtime gpt-realtime GA model
openai-realtime gpt-4o-realtime-preview Legacy preview
openai-realtime-mini gpt-realtime-mini Recommended mini model
openai-realtime-mini gpt-4o-mini-realtime-preview Legacy preview

When to use it#

  • Choose native audio when natural turn-taking and tone matter most.
  • Choose a separate STT + LLM + TTS chain when you need a specific voice (for example an Indian-language voice from Sarvam) or a specific speech-to-text model.

Set it in the dashboard#

  1. Open your agent at voice-agent.edesy.in.
  2. In the model settings, pick OpenAI Realtime and a model.
  3. Place a test call.

Set it with the API#

curl -X PATCH https://voice-agent.edesy.in/api/v1/agents/{agentId} \
  -H "Authorization: Bearer $EDESY_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{ "llmProvider": "openai-realtime", "llmModel": "gpt-realtime-1.5" }'

Only the fields you send change. See Agents API.

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