Anthropic Claude is not available as a conversation LLM on the default Edesy voice runtime. You may see Claude models in parts of the dashboard, but an agent set to Claude does not run on Claude by default. If you need Claude for live calls, ask us and we will tell you what we can set up for your workspace.
At a glance#
| Item | Value |
|---|---|
| Status on the default runtime | Not available |
| How to get it | Available on request |
| Self-serve alternatives | OpenAI, Azure OpenAI, Gemini, Groq, Cerebras |
| Native audio alternatives | Gemini Live, OpenAI Realtime |
| Anthropic BYOK key | You can store one in Settings → API Keys for the features that use it |
What to use instead#
| If you wanted Claude for | Try |
|---|---|
| Careful instruction following | GPT-4.1 or GPT-5.x on OpenAI |
| Fast, low-cost replies | Gemini 2.5 Flash-Lite on Gemini, or Groq |
| Natural turn-taking | Gemini Live native audio |
| Enterprise hosting | Azure OpenAI |
How to request it#
- Contact support from the dashboard or at [email protected].
- Tell us the agent, the Claude model you want and your expected call volume.
- We confirm what we can enable and the pricing.
FAQs#
Why does the dashboard list Claude models? Some screens list Claude, but the default voice runtime does not run Claude for calls. Pick another provider for self-serve agents.
What happens if my agent is already set to Claude? Switch it to a supported provider and run a test call. Calls should not rely on Claude unless we have enabled it for you.
Can I store an Anthropic key? Yes, under BYOK. That does not by itself make Claude available for live calls.