The Edesy AI Voice Agent uses a prepaid wallet. You add credit, and each call is deducted from the balance at your per-minute rate. You can stay on pay as you go, buy a credit pack for a lower rate, or subscribe to a monthly plan with included minutes.
All prices are in INR and exclude 18% GST. For the full price sheet, see AI Voice Agent pricing.
How It Works#
- Sign up at voice-agent.edesy.in. Every new account gets ₹50 free credit, with no card needed.
- Choose how to pay: stay on pay as you go, top up a credit pack, or subscribe to a monthly plan.
- Make calls. Each call is deducted from your wallet with a 60-second billing pulse: every started minute counts as one minute at your rate.
- Get a GST invoice for every payment.
Plans#
| Plan | Monthly fee | Per-minute rate | Minutes included | Limits and perks |
|---|---|---|---|---|
| Pay As You Go | ₹0 | ₹6/min | None | 2 agents, 2 phone numbers |
| Pro | ₹1,499 | ₹5/min | 300 | Unlimited agents, 5 phone numbers, API access |
| Max | ₹4,999 | ₹4.50/min | 1,100 | 15 phone numbers, 20% off premium add-ons |
| Ultra | ₹14,999 | ₹4/min | 3,500 | 50 phone numbers, 30% off premium add-ons, SLA available |
| Enterprise | Custom | Custom | Custom | Contact us |
Subscribe or change plans under Billing > Plans.
Credit Packs#
If you prefer not to subscribe, a larger top-up lowers your rate. The rate is locked when you buy.
| Pack | Top-up | Rate |
|---|---|---|
| Bronze | ₹500+ | ₹6/min |
| Silver | ₹5,000+ | ₹5/min |
| Gold | ₹25,000+ | ₹4.50/min |
| Platinum | ₹1,00,000+ | ₹4/min |
The minimum top-up is ₹500. Credits never expire. See Credit Packs for how to buy.
What the Per-Minute Rate Covers#
| Component | How it is billed |
|---|---|
| Standard speech-to-text (Deepgram) | Included |
| Standard voices (Google, Deepgram Aura) | Included |
| Standard language models (GPT-4o mini, Gemini Flash) | Included |
| Premium speech, voices and custom voices | Per-minute add-on, see Provider Costs |
| Telephony (carrier minutes and phone numbers) | Billed separately |
| GST | 18% on top of every price |
Bring Your Own Keys (BYOK)#
If you use your own AI provider keys, you pay those providers directly and Edesy charges only a platform fee:
| Keys you bring | Platform fee |
|---|---|
| All three: speech-to-text, language model and text-to-speech | ₹1/min |
| One or two of the three | ₹1.20/min |
Components you do not bring are billed at the platform's rates, and telephony is billed separately. Supported keys: OpenAI, Gemini, Anthropic, Deepgram, ElevenLabs, Sarvam, Soniox, Cartesia, AssemblyAI and Azure, plus a Google AI Studio key pool of up to 10 keys.
Example: 1,000 Minutes a Month#
| Option | Platform cost before GST |
|---|---|
| Pay As You Go | 1,000 x ₹6 = ₹6,000 |
| Silver credit pack | ₹5,000 buys 1,000 minutes at ₹5/min |
| Pro | ₹1,499 + 700 x ₹5 = ₹4,999 |
| Max | ₹4,999 (1,100 minutes included) |
Add 18% GST, telephony and any premium add-ons on top.
White-Label#
Agencies and resellers can run the platform under their own brand:
- Monthly: ₹40,000/month with 10,000 minutes included.
- One-time: ₹2,00,000 with 50,000 minutes included and a dedicated server.
Both exclude GST. See White-label Voice AI.
Checking Your Balance#
- Your balance is shown in the top bar.
- Go to Billing > Overview for balance and recent usage.
- A low-balance banner warns you when the balance runs low, so you can top up before calls stop.
Billing Pages#
The Billing section of the dashboard has:
- Overview and Usage: balance, cost breakdown and usage history
- Buy Credits and Plans: top-ups and subscriptions
- Referrals: invite others and earn a ₹100 referral reward
- Invoices, Payments, Receipts and History: every transaction
- Billing Details: company name, GSTIN and billing address for your invoices