Automate order status calls, COD verification, abandoned cart recovery, and returns. Connect in 5 minutes. 10+ Indian languages. 60% lower costs than alternatives.
60%
Cost Reduction
30-45%
RTO Reduction
10+
Indian Languages
5 min
Setup Time
60%
Calls Automated
30%
RTO Reduced
24/7
Availability
10+
Languages
Choose the use cases that matter most to your store
Automate 'Where is my order?' calls. AI looks up orders and provides real-time tracking updates.
40-60%
of support calls automated
Verify COD orders before shipping. Catch fake orders, confirm addresses, reduce RTO by 30-45%.
30-45%
RTO reduction
Win back customers who left items in cart. Personal voice calls in their language convert 3-5x better than emails.
5-15%
cart recovery rate
Handle return requests without agents. AI checks eligibility, initiates RMA, and schedules pickup.
80%
returns handled by AI
24/7 AI support for product questions, shipping inquiries, and general help. Never miss a call.
24/7
availability
Real-Time Sync
Seamless, real-time connection between your store and AI voice agent
Shopify Events We Listen To
Step 1 of 6
orders/create - New order placed
orders/fulfilled - Order shipped
checkouts/update - Cart updated
refunds/create - Refund initiated
Built for Indian e-commerce with features that matter
Orders, fulfillments, and cart events trigger AI calls instantly. No manual intervention needed.
Hindi, Tamil, Telugu, Bengali, Marathi, Kannada, Gujarati, Malayalam + English. Bilingual support included.
Most natural-sounding AI voice in the market. Customers can't tell it's AI. Real conversations, not robotic scripts.
Significantly cheaper than global alternatives like Vapi, Retell, or Bland AI. Built for India pricing.
View call logs, transcripts, and analytics right in Shopify admin. Tags and notes sync automatically.
End-to-end encryption. Data stays in your Shopify. SOC2-ready infrastructure. No data stored on third parties.
Your team saves time. Your customers get better service.
60% Lower Support Costs
AI handles routine calls
30-45% RTO Reduction
COD verification catches fakes
24/7 Availability
Never miss a customer call
Scale Without Hiring
Handle 10x calls, same team
Instant Answers
No waiting on hold
Their Language
Hindi, Tamil, Telugu & more
Natural Conversation
Not robotic or scripted
Real Resolution
Orders updated, not just info
Real demo calls showing natural conversations in Hindi, Tamil, and English
AI voice agent qualifying B2B leads for corporate gifting. Ultra-low latency with 1-2 second response time. Bilingual conversation in Hindi and English.
Audio player powered by Google Drive
Open in DriveAI voice agent handling admission inquiries and appointment booking for educational institutes in Malayalam language.
Audio player powered by Google Drive
Open in DriveAI voice agent handling admission inquiries and appointment booking for educational institutes in Tamil language.
Audio player powered by Google Drive
Open in DriveAI voice agent qualifying leads for solar installation company in Assamese language. Natural conversation flow with product inquiry handling.
Audio player powered by Google Drive
Open in DriveBetter voice quality, lower costs, built for India
"We tested Vapi, Retell, and 3 other voice AI platforms. Edesy's Hindi voice quality is leagues ahead - customers genuinely think they're talking to a human. And it costs 60% less."
60% Cost Savings vs Vapi
Shopify Plus Store, Mumbai
Founder
"Our RTO dropped from 38% to 22% after implementing COD verification. The AI catches fake orders and wrong addresses that would have cost us lakhs in failed deliveries."
38% → 22% RTO
Delhi NCR
Operations Head
"We handle 500+ order status calls daily now with zero agents. The Tamil and Hindi support is perfect for our customer base. Setup took 20 minutes."
500+ Calls/Day Automated
Pan-India Shopify Store
CX Manager
ROI Calculator
See how much you could save with AI voice automation for your Shopify store
Your Business Metrics
Adjust the sliders to match your store
Monthly Orders
1.0K
COD Orders
60%
Current RTO Rate
30%
Monthly Support Calls
500
Estimated Monthly Savings
₹2.4L annual savings
RTOs Prevented
63
per month
Calls Automated
350
per month
Payback Period
11 days
to recover investment
ROI
392%
monthly return
Free consultation with detailed ROI projection for your store
* Calculations based on: ₹200 average RTO cost, 35% RTO reduction with verification, 70% call automation rate, ₹25/call manual cost, ₹5/call AI cost. Actual savings may vary based on your specific business.
No coding required. Works with any Shopify plan.
Start free. Scale as you grow. No hidden fees.
Everything you need to know about Shopify voice AI integration
Integration takes less than 5 minutes. You'll install our Shopify app, connect your store, and configure which events trigger AI calls (order created, COD orders, abandoned carts, etc.). Our webhooks receive events in real-time and trigger AI calls automatically. No coding required.
We support all major Shopify webhooks: orders/create (for COD verification), orders/fulfilled (for delivery notifications), checkouts/update (for abandoned cart recovery), refunds/create (for refund confirmations), and more. You can also trigger calls via API for custom workflows.
Our AI natively supports 10+ Indian languages including Hindi, Tamil, Telugu, Bengali, Marathi, Kannada, Gujarati, and Malayalam. It can detect customer language preference and switch mid-call. For bilingual customers (Hinglish), the AI naturally mixes languages like a real person would.
Three things: 1) We're built for India with native support for Indian languages and telephony (Exotel, Plivo), 2) Our pricing is 50-70% lower than global alternatives, 3) We have pre-built Shopify workflows for COD verification, WISMO, returns - not just raw voice API. You get a working solution, not building blocks.
Yes! The AI can add tags (verified, fake, rescheduled), update order notes with call summaries, capture new delivery addresses, and trigger fulfillment workflows. All changes sync to Shopify in real-time via our app's API access.
Most Shopify stores see: 60% reduction in support call costs (AI handles routine calls), 30-45% reduction in RTO for COD orders (verification catches fake orders), and 5-15% recovery of abandoned carts. Use our ROI calculator above for your specific numbers.
Yes! Every plan includes a 14-day free trial with 100 AI call minutes. You can test order status, COD verification, and cart recovery with real customers before committing. No credit card required to start.
Absolutely. You can use your existing business phone number (ported or forwarded) or we can provision a new number for you. We support Exotel, Plivo, Twilio, and direct SIP trunking.
The AI gracefully transfers to a human agent when needed. It can detect when a customer is frustrated, when the query is too complex, or when explicitly requested. Full context (transcript, order details) is passed to your team via Slack, email, or CRM.
Yes, we fully support Shopify Plus with additional features like multi-store management, advanced analytics, custom checkout integrations, and dedicated infrastructure. Enterprise plans include Shopify Plus optimization.
Edesy integrates with your existing tools
Start your 14-day free trial. 100 AI call minutes included. No credit card required.
Real demo calls showcasing low latency and natural conversations in multiple Indian languages
AI voice agent qualifying B2B leads for corporate gifting. Ultra-low latency with 1-2 second response time. Bilingual conversation in Hindi and English.
Audio player powered by Google Drive
Open in DriveAI voice agent handling admission inquiries and appointment booking for educational institutes in Malayalam language.
Audio player powered by Google Drive
Open in DriveAI voice agent handling admission inquiries and appointment booking for educational institutes in Tamil language.
Audio player powered by Google Drive
Open in DriveAI voice agent qualifying leads for solar installation company in Assamese language. Natural conversation flow with product inquiry handling.
Audio player powered by Google Drive
Open in DriveAI voice bot helping patients book hospital appointments in Bengali. Natural conversation with availability checking and confirmation.
Audio player powered by Google Drive
Open in DriveAI voice bot helping patients book hospital appointments in Hindi. Handles doctor selection, time slot booking, and confirmation.
Audio player powered by Google Drive
Open in DriveAI voice bot helping patients book hospital appointments in Telugu. Natural conversation flow for healthcare scheduling.
Audio player powered by Google Drive
Open in DriveBest AI voice agent pricing worldwide - from ₹4/min ($0.04) | 40% more affordable than US alternatives