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AI Voice Assistant for Logistics

Automate delivery updates, pickup scheduling, route confirmations, and shipment tracking calls. Reduce failed deliveries by 35% and coordinate drivers at scale across India.

35%

Fewer Failed Deliveries

50%

Ops Cost Savings

10M+

Deliveries Supported

Trusted by logistics companies

ShopifyAmazonStripeSlackNotionVercel

Voice AI for Logistics

Purpose-built features for courier, freight, and last-mile delivery companies

Delivery Update Calls

Proactive calls to recipients with delivery ETA, out-for-delivery alerts, and attempted delivery notifications

Address Confirmation

Verify delivery addresses and collect landmark details via voice before dispatch to reduce failed deliveries

Pickup Scheduling

Coordinate pickup times with senders, confirm slot availability, and send reminder calls before pickup windows

Route Confirmation

Confirm delivery routes with drivers, provide updates on traffic or weather changes, and optimize delivery sequences

Shipment Tracking

Inbound call handling for tracking queries with real-time status from your TMS -- no hold times, instant answers

Return & Reattempt Coordination

Schedule delivery reattempts, coordinate return pickups, and confirm alternate delivery addresses via voice

35%

Fewer Failed Deliveries

50%

Operational Cost Savings

28%

First Attempt Success Lift

90%

Address Verification Rate

How It Works for Logistics

1

Connect Your TMS

Integrate with your transport management system, WMS, or delivery platform for real-time shipment data

2

Set Up Triggers

Configure automated calls for shipment events: dispatched, out-for-delivery, attempted, delivered, and reattempt

3

AI Calls Recipients

Voice assistant calls recipients to confirm availability, verify addresses, share ETAs, and coordinate reattempts

4

Monitor & Optimize

Track delivery success rates, failed delivery reasons, address verification stats, and cost per delivery in real time

Logistics Success Stories

"Failed deliveries were costing us crores annually. Pre-delivery confirmation calls reduced our failed delivery rate by 35%. The AI verifies the address, confirms availability, and even collects landmark details in local languages."

HO

Head of Operations

Operations at E-Commerce Logistics Provider

"Our customer support was overwhelmed with 'Where is my package' calls. The voice assistant handles 80% of tracking queries automatically. Customers get instant updates without waiting in a queue."

CD

CX Director

Customer Experience at National Courier Service

"Coordinating pickup schedules with 5,000+ daily senders was a nightmare. The AI now calls senders to confirm pickup windows, sends reminders, and reschedules when needed. Our pickup success rate went from 78% to 94%."

VS

VP Supply Chain

Supply Chain at 3PL Company

Logistics Voice AI FAQ

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Simple, Transparent Pricing

AI-powered voice assistant from ₹6/min - 60% cheaper than alternatives

Pay As You Go
₹6/ minute + telephony
Start immediately, pay per minute
  • No monthly commitment
  • Standard AI providers included
  • Twilio/Exotel integration
  • Call analytics dashboard
  • 8+ Indian languages
  • 24/7 availability
Get Started Free
Most Popular
Pro
₹1,499/ month
For growing businesses
  • ₹5/min platform rate
  • 300 minutes included
  • Everything in Pay As You Go
  • Priority support
  • Advanced analytics
  • Custom phone numbers
  • Webhook integrations
Start Free Trial
Max
₹4,999/ month
For high-volume operations
  • ₹4.50/min platform rate
  • 1,100 minutes included
  • Everything in Pro
  • 20% off premium add-ons
  • Custom AI training
  • Dedicated support
  • Multiple phone numbers

Transform Your Logistics Business

Deploy AI voice assistant for logistics in minutes. Reduce failed deliveries, coordinate drivers, and delight customers.