Industry Solution

AI Voice Assistant for Banking & Finance

Automate payment reminders, loan status updates, KYC verification, and EMI collection calls. RBI-compliant voice AI that handles millions of financial communications while maintaining regulatory standards.

28%

Higher Collection Rate

99.5%

RBI Compliance

50%

Cost Reduction

Trusted by financial institutions

ShopifyAmazonStripeSlackNotionVercel

Voice AI for Banking & Finance

Purpose-built features for banks, NBFCs, and fintech companies

Payment Reminders

Automated EMI and payment due date reminders with personalized amounts, due dates, and payment links

Loan Status Updates

Proactive calls for loan application status, disbursement confirmation, and documentation requirements

KYC Verification

Automated KYC reminder calls, document collection scheduling, and Aadhaar/PAN verification follow-ups

EMI Collection

Intelligent collection calls with payment negotiation, promise-to-pay tracking, and escalation workflows

RBI Compliance Built-In

Automatic adherence to RBI calling hour restrictions, DNC registry checks, and fair practice codes

Collection Analytics

Track promise-to-pay rates, right-party contacts, collection efficiency, and agent performance metrics

28%

Higher Collection Rate

50%

Operational Cost Savings

3.5x

More Accounts Contacted

<200ms

Response Latency

How It Works for Financial Services

  1. Step 1 of 4: Upload Borrower Data

    Securely upload borrower lists with loan details, due dates, and contact information via encrypted channels

  2. Step 2 of 4: Configure Campaign

    Set calling schedules, payment reminder scripts, escalation rules, and compliance parameters

  3. Step 3 of 4: AI Makes Calls

    Voice assistant calls borrowers at optimal times, handles negotiations, and captures promise-to-pay commitments

  4. Step 4 of 4: Track & Optimize

    Monitor collection rates, right-party contacts, and payment confirmations in real-time dashboards

Financial Services Success Stories

"Our EMI collection rate improved by 28% after deploying Edesy's voice assistant. The AI contacts 3x more accounts than our human agents and maintains consistent quality across every call."

VC

VP Collections

Collections at Leading NBFC

"KYC compliance was our biggest challenge. The voice assistant now handles all KYC reminder calls, document scheduling, and follow-ups. Our compliance rate went from 72% to 96% in three months."

CC

Chief Compliance Officer

Compliance at Digital Lending Platform

"We replaced our outsourced call center for payment reminders and saved 50% on costs. The AI never misses a calling window, always follows RBI guidelines, and customers respond better to consistent messaging."

C

COO

Operations at Microfinance Institution

Financial Services Voice AI FAQ

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Resources to help you evaluate and implement

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Simple, Transparent Pricing

From ₹4/min on plans and credit packs, ₹6/min pay as you go. Bring your own AI keys for a platform fee from ₹1/min. New accounts get ₹50 free credit. Prices exclude 18% GST.

Pay As You Go
₹6/ minute + telephony
Start immediately, pay per minute
  • No monthly commitment
  • Standard AI providers included
  • Twilio, Exotel, Plivo, Vobiz or SIP trunk
  • Call analytics dashboard
  • 75+ languages, 14 Indian
  • ₹50 free credit on sign-up
Get Started
Most Popular
Pro
₹1,499/ month
For growing businesses
  • ₹5/min platform rate
  • 300 minutes included
  • Unlimited agents
  • API access
  • Webhook integrations
  • Up to 5 phone numbers
Get Started
Max
₹4,999/ month
For high-volume operations
  • ₹4.50/min platform rate
  • 1,100 minutes included
  • Everything in Pro
  • 20% off premium add-ons
  • Up to 15 phone numbers
Ultra
₹14,999/ month
Maximum value for enterprises
  • ₹4/min platform rate, the lowest
  • 3,500 minutes included
  • Everything in Max
  • 30% off premium add-ons
  • Up to 50 phone numbers
  • SLA available
Bring Your Own Keys
₹1/ minute + your AI & telephonyplatform fee, all your own keys
Use your own STT, LLM & TTS keys
  • ₹1/min with all your own keys, ₹1.20 with some
  • Bring your own OpenAI, Gemini, Deepgram, ElevenLabs, Sarvam or Cartesia keys
  • Pay AI providers directly at your own rates
  • Up to 10 Google AI Studio keys in a pool
  • Best for high volume
See BYOK Pricing

Transform Your Financial Services Business

Deploy AI voice assistant for banking and finance in minutes. Improve collections, ensure compliance, and reduce costs.