Measure customer loyalty at scale with AI-powered NPS calls. Collect scores, capture qualitative reasons, and automatically segment promoters, passives, and detractors for targeted follow-up.
Response Rate
Avg Call Time
Score Tracking
Verbatim Capture
Ask the NPS question naturally and capture 0-10 ratings through voice with confirmation
AI probes deeper based on the score: why they feel that way, what could improve
Instantly classify respondents as promoters (9-10), passives (7-8), or detractors (0-6)
Trigger real-time notifications when detractors are identified for immediate intervention
Track NPS trends over time by segment, product, region, or any custom dimension
Schedule quarterly, monthly, or post-interaction NPS campaigns on autopilot
Schedule Campaign
Set audience, timing, and frequency for NPS collection
AI Calls & Asks
Natural NPS question with score capture and follow-up
Classify & Alert
Auto-segment responses and alert on detractors
Track & Improve
Monitor NPS trends and close the feedback loop
"Our email NPS survey had a 7% response rate. The AI voice NPS calls hit 52% and the verbatim feedback was far richer than anything we got from text boxes."
52% Response Rate
Financial Services
VP Customer Experience
"Detractor alerts let us save relationships before they churn. We intervened within an hour of negative NPS calls and retained 80% of unhappy customers."
80% Detractor Retention
SaaS Company
Head of CS
AI-powered phone calls from ₹6/min — or bring your own AI keys and pay just ₹1.5/min platform fee
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