Customer Support India

AI Customer Support for India

Automate customer support with AI voice agents that speak Hindi, English, and 20+ Indian languages. TRAI compliant, IST-optimized, and trusted by Indian enterprises.

22

Indian Languages

50%

Cost Reduction

TRAI

Compliant

24/7

IST Coverage

India Customer Support Capabilities

Built for Indian customer service operations

22 Indian Languages

Hindi, Tamil, Telugu, Bengali, Marathi, Gujarati, Kannada, Malayalam, and 14 more regional languages

Hinglish Fluency

Natural Hindi-English code-switching that matches how Indians actually speak

TRAI Compliant

Built-in compliance with Indian telecom regulations and DND registry

IST Optimized

24/7 coverage with peak hour handling for Indian business cycles

Local Telephony

Exotel, Knowlarity, and Ozonetel integration for best India call quality

₹6/min Pricing

Affordable Indian pricing with no hidden costs or minimums

Benefits for Indian Businesses

Why Indian enterprises choose AI customer support

For Your Business

  • 50% Cost Reduction

    vs traditional call centers

  • 24/7 Operation

    No shift management

  • Instant Scaling

    Handle festival spikes

  • Pan-India Reach

    All languages covered

For Your Customers

  • Mother Tongue

    Speak in their language

  • Zero Wait Time

    Instant connection

  • Consistent Quality

    Every single call

  • Quick Resolution

    AI-powered accuracy

How India Customer Support AI Works

From call to resolution

  1. Step 1 of 4: Customer Calls

    Any Indian number

  2. Step 2 of 4: Language Detection

    Auto or IVR selection

  3. Step 3 of 4: AI Resolution

    Natural conversation

  4. Step 4 of 4: CRM Update

    Ticket and sync

Indian Enterprises Trust AI Support

Real results from India

"Handling support in Hindi, Tamil, and English was expensive with human agents. AI now handles 70% of calls in all three languages at a fraction of the cost."

70% AI Resolution

Pan-India

CX Head

"TRAI compliance was our biggest concern. Edesy handles it automatically. We focus on customers, not regulations."

Auto Compliance

Mumbai

Compliance Officer

"Festival seasons used to overwhelm our support. AI scales instantly. Diwali traffic is no longer a crisis."

Festival Ready

North India

Operations

India Customer Support AI FAQ

Common questions from Indian businesses

Related India Use Cases

Explore more AI voice solutions for India

Simple, Transparent Pricing

From ₹4/min on plans and credit packs, ₹6/min pay as you go. Bring your own AI keys for a platform fee from ₹1/min. New accounts get ₹50 free credit. Prices exclude 18% GST.

Pay As You Go
₹6/ minute + telephony
Start immediately, pay per minute
  • No monthly commitment
  • Standard AI providers included
  • Twilio, Exotel, Plivo, Vobiz or SIP trunk
  • Call analytics dashboard
  • 75+ languages, 14 Indian
  • ₹50 free credit on sign-up
Get Started
Most Popular
Pro
₹1,499/ month
For growing businesses
  • ₹5/min platform rate
  • 300 minutes included
  • Unlimited agents
  • API access
  • Webhook integrations
  • Up to 5 phone numbers
Get Started
Max
₹4,999/ month
For high-volume operations
  • ₹4.50/min platform rate
  • 1,100 minutes included
  • Everything in Pro
  • 20% off premium add-ons
  • Up to 15 phone numbers
Ultra
₹14,999/ month
Maximum value for enterprises
  • ₹4/min platform rate, the lowest
  • 3,500 minutes included
  • Everything in Max
  • 30% off premium add-ons
  • Up to 50 phone numbers
  • SLA available
Bring Your Own Keys
₹1/ minute + your AI & telephonyplatform fee, all your own keys
Use your own STT, LLM & TTS keys
  • ₹1/min with all your own keys, ₹1.20 with some
  • Bring your own OpenAI, Gemini, Deepgram, ElevenLabs, Sarvam or Cartesia keys
  • Pay AI providers directly at your own rates
  • Up to 10 Google AI Studio keys in a pool
  • Best for high volume
See BYOK Pricing

Ready for AI Customer Support in India?

Start your free trial with 22 Indian languages and TRAI compliance

Start Free Trial

Hear AI Voice Assistant in Action

Real demo calls showcasing low latency and natural conversations in multiple Indian languages

Hindi + English
Lead Qualification

B2B Lead Qualification - Flipkart Gift

AI voice agent qualifying B2B leads for corporate gifting. Ultra-low latency with 1-2 second response time. Bilingual conversation in Hindi and English.

1-2 second response latencyBilingual Hindi + English

Audio player powered by Google Drive

Open in Drive
Malayalam
Education

Institute Admission - Malayalam

AI voice agent handling admission inquiries and appointment booking for educational institutes in Malayalam language.

Malayalam language supportEducation sector use case

Audio player powered by Google Drive

Open in Drive
Tamil
Education

Institute Admission - Tamil

AI voice agent handling admission inquiries and appointment booking for educational institutes in Tamil language.

Tamil language supportEducation sector use case

Audio player powered by Google Drive

Open in Drive
Assamese
Lead Qualification

Solar Company Lead Qualification - Assamese

AI voice agent qualifying leads for solar installation company in Assamese language. Natural conversation flow with product inquiry handling.

Assamese language supportSolar/renewable energy sector

Audio player powered by Google Drive

Open in Drive
Bengali
Appointment Booking

Hospital Appointment Booking - Bengali

AI voice bot helping patients book hospital appointments in Bengali. Natural conversation with availability checking and confirmation.

Bengali language supportHospital appointment booking

Audio player powered by Google Drive

Open in Drive
Hindi
Appointment Booking

Hospital Appointment Booking - Hindi

AI voice bot helping patients book hospital appointments in Hindi. Handles doctor selection, time slot booking, and confirmation.

Hindi language supportHospital appointment booking

Audio player powered by Google Drive

Open in Drive
Telugu
Appointment Booking

Hospital Appointment Booking - Telugu

AI voice bot helping patients book hospital appointments in Telugu. Natural conversation flow for healthcare scheduling.

Telugu language supportHospital appointment booking

Audio player powered by Google Drive

Open in Drive

Simple, Transparent Pricing

From ₹4/min on plans and credit packs, ₹6/min pay as you go. ₹50 free credit on sign-up.

Pay As You Go
₹6/ minute + telephony
Start immediately, pay per minute
  • No monthly commitment
  • Standard AI providers included
  • Twilio, Exotel, Plivo, Vobiz or SIP trunk
  • Call analytics dashboard
  • 75+ languages, 14 Indian
  • ₹50 free credit on sign-up
Get Started
Most Popular
Pro
₹1,499/ month
For growing businesses
  • ₹5/min platform rate
  • 300 minutes included
  • Unlimited agents
  • API access
  • Webhook integrations
  • Up to 5 phone numbers
Get Started
Max
₹4,999/ month
For high-volume operations
  • ₹4.50/min platform rate
  • 1,100 minutes included
  • Everything in Pro
  • 20% off premium add-ons
  • Up to 15 phone numbers
Ultra
₹14,999/ month
Maximum value for enterprises
  • ₹4/min platform rate, the lowest
  • 3,500 minutes included
  • Everything in Max
  • 30% off premium add-ons
  • Up to 50 phone numbers
  • SLA available