Edesy's built-in calendar booking supports Google Calendar, Cal.com and GoHighLevel calendars. There is no native Outlook connector: you reach Outlook through a custom HTTP function on Microsoft Graph, Zapier, n8n or Make. Email confirmations are built in with the send email tool.
or n8n / Make
Functions
Notifications
Booking
What works natively and what needs an automation tool
Not native for Outlook: use a custom HTTP function on Microsoft Graph
Built-in availability checks cover Google Calendar, Cal.com and GoHighLevel
Start reminder calls via Zapier Start Call, the n8n node or the REST API
Built-in send email tool sends confirmations to any inbox, including Outlook
Not built in
Native reschedule and cancel only for supported calendars
Connect through an automation tool or the API
Microsoft Graph credentials in your Zap, n8n flow or credential vault
Scope the permissions in your own app registration
Map call fields to the event
Run a test call in Test Center
What is real today, in one table
| Item | Details |
|---|---|
| Connection type | No native Outlook connector. You connect through a custom HTTP function, a webhook, Zapier, n8n or Make. |
| During the call | A custom HTTP function can call the Outlook API (Microsoft Graph) to read or create calendar events, with placeholders, response mapping and keys stored in the credential vault |
| After the call | Workflow webhook step or webhook subscription on call.ended, call.analyzed, call.failed, call.extracted or call.recording_ready (HMAC-signed, 5 delivery attempts) |
| Starting calls | Start a call from Outlook events through the Zapier Start Call action, the n8n node or the REST API (/api/v1, vp_live_ keys) |
| Built-in booking | Google Calendar, Cal.com and GoHighLevel calendars only |
| Built-in send email tool and summary emails work with Outlook inboxes | |
| Setup | Self-serve with a template or your own HTTP function; our team can help scope it on request |
Common questions
Connect AI voice agents to your stack
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Use built-in booking with a supported calendar, or reach Outlook through Zapier or n8n
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