Automate customer service calls, plan inquiries, technical support, and billing operations with enterprise-grade voice AI. Handle millions of subscriber interactions while reducing call center costs.
75%
Calls Automated
40%
Cost Reduction
< 10s
Avg Wait Time
Trusted by telecom operators worldwide
Enterprise-grade capabilities for telecommunications
Handle bill inquiries, payment processing, plan changes, and dispute resolution through natural voice conversations.
Troubleshoot connectivity issues, guide device setup, reset configurations, and escalate complex issues to specialists.
Explain plan options, process upgrades and downgrades, add data packs, and manage add-on services via voice.
Guide new subscribers through activation, number porting, and SIM setup with step-by-step voice assistance.
Proactively inform subscribers about service outages, provide ETAs, and offer credits through automated calls.
Identify churn risk, offer retention deals, and recommend plan upgrades based on subscriber usage patterns.
Call Automation
Cost Reduction
Lower Churn
CSAT Score
Integrate with your billing system, CRM, network management, and provisioning platforms via secure APIs.
Set up call workflows for billing, tech support, plan management, activations, and retention campaigns.
Import plan details, troubleshooting guides, and policies so the agent handles subscriber queries accurately.
Handle millions of concurrent calls across your subscriber base with carrier-grade reliability.
Track call deflection, resolution rates, churn reduction, and subscriber satisfaction in real-time.
"We deflected 70% of billing inquiry calls to AI, saving $3M annually. Subscribers actually prefer the instant service over waiting in queue."
MO
Mobile Operator
VP Customer Operations at Tier-1 Carrier
"During a major outage, the voice agent proactively called 500,000 affected subscribers within 30 minutes. Our call center would have been overwhelmed without it."
IP
ISP Provider
Head of Network Ops at Broadband Operator
Resources to help you evaluate and implement
Voice AI for more sectors
AI-powered phone calls from ₹6/min — or bring your own AI keys and pay just ₹1.5/min platform fee
Deploy AI voice agent for telecom in minutes
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