Revenue Feature

AI Voice Agent with Payment Collection

Your voice AI doesn't just remind customers about payments—it collects them. Send Razorpay or Stripe payment links via SMS during the call and track payment completion in real-time.

35%

Higher Collection Rate

Instant

Payment Links

Real-Time

Confirmation

24/7

Collection Calls

How Voice Payment Collection Works

End-to-end payment flow during a single call

AI Calls Customer

Automated outbound call for payment reminder, EMI due, or overdue balance

Discusses Payment

AI explains amount due, answers questions, handles objections with empathy

Offers Payment Options

Provides payment methods: UPI, card, net banking, wallet—whatever customer prefers

Sends Payment Link

Instantly sends Razorpay/Stripe link via SMS or WhatsApp while customer is on call

Tracks Payment

Monitors payment status in real-time via webhooks while staying on the call

Confirms & Thanks

Once payment completes, AI confirms receipt and sends transaction details

Sample Collection Call Flow

What a typical payment collection call sounds like

  1. Step 1 of 5: Opening

    AI: 'Hello, this is calling from XYZ Finance regarding your EMI payment of Rs. 5,000 due on the 5th. Do you have a moment to discuss?'

  2. Step 2 of 5: Discussion

    Customer asks questions, AI explains payment details, addresses concerns about timing or amount

  3. Step 3 of 5: Payment Offer

    AI: 'Would you like me to send you a payment link right now? You can pay via UPI, card, or net banking—whichever is convenient.'

  4. Step 4 of 5: Link Sent

    AI: 'I've just sent a payment link to your registered mobile number ending in 4567. You should receive it now.'

  5. Step 5 of 5: Payment Completion

    Customer pays while on call. AI: 'I can see your payment of Rs. 5,000 has been received. Thank you! You'll receive a confirmation SMS shortly.'

Supported Payment Providers

Integrate with your existing payment infrastructure

Razorpay

India's leading payment gateway. Support for UPI, cards, net banking, wallets, and EMI options. Instant payment link generation

Stripe

Global payment processing. Cards, Apple Pay, Google Pay, bank transfers. Ideal for international customers

UPI Direct

Generate UPI payment requests directly. Customers pay with any UPI app without opening links

Custom Gateway

Integrate any payment gateway via API. PayU, CCAvenue, Paytm, or your custom solution

Use Cases for Voice Payment Collection

Industries using this feature

EMI & Loan Collection

NBFCs and banks automate EMI reminders with instant payment capability. Higher collection rates than manual calls

Subscription Renewals

SaaS, media, and membership businesses collect renewal payments before accounts expire

Invoice Collection

B2B businesses collect overdue invoices with automated follow-up calls and payment links

Fee Collection

Educational institutions collect tuition, exam fees, and hostel payments with automated calls

Rent & Maintenance

Property managers and housing societies collect rent and maintenance dues automatically

Utility Payments

Electricity, water, and gas utilities reduce disconnections by collecting payments during reminder calls

Collection Results

Real outcomes from businesses using voice payment collection

"Our EMI collection rate jumped from 68% to 89% after adding payment links to AI calls. Customers pay immediately instead of saying 'I'll do it later'."

21% Collection Improvement

NBFC

Operations

"We used to make 3-4 calls before getting payment. Now 65% of customers pay on the first AI call because the link is right there."

65% First-Call Payment

EdTech

Accounts

"The AI handles objections better than our human agents. It stays calm, explains options, and gets payment commitments we weren't getting before."

Better Objection Handling

Microfinance

Collections

Compliance & Security

Payment collection done right

RBI Guidelines Compliant

Follows Reserve Bank of India guidelines for digital lending and collection. Proper timing, disclosure, and frequency limits

PCI-DSS Compliant

Payment links generated through compliant gateways. No card data touches voice AI systems

Time-Bound Calling

Configure calling hours to comply with TRAI regulations. No calls during prohibited hours

Full Audit Trail

Complete recording and transcription of collection calls for compliance and dispute resolution

Payment Collection FAQ

Common questions about this feature

Related Features

Other capabilities for collection use cases

Simple, Transparent Pricing

From ₹4/min on plans and credit packs, ₹6/min pay as you go. Bring your own AI keys for a platform fee from ₹1/min. New accounts get ₹50 free credit. Prices exclude 18% GST.

Pay As You Go
₹6/ minute + telephony
Start immediately, pay per minute
  • No monthly commitment
  • Standard AI providers included
  • Twilio, Exotel, Plivo, Vobiz or SIP trunk
  • Call analytics dashboard
  • 75+ languages, 14 Indian
  • ₹50 free credit on sign-up
Get Started
Most Popular
Pro
₹1,499/ month
For growing businesses
  • ₹5/min platform rate
  • 300 minutes included
  • Unlimited agents
  • API access
  • Webhook integrations
  • Up to 5 phone numbers
Get Started
Max
₹4,999/ month
For high-volume operations
  • ₹4.50/min platform rate
  • 1,100 minutes included
  • Everything in Pro
  • 20% off premium add-ons
  • Up to 15 phone numbers
Ultra
₹14,999/ month
Maximum value for enterprises
  • ₹4/min platform rate, the lowest
  • 3,500 minutes included
  • Everything in Max
  • 30% off premium add-ons
  • Up to 50 phone numbers
  • SLA available
Bring Your Own Keys
₹1/ minute + your AI & telephonyplatform fee, all your own keys
Use your own STT, LLM & TTS keys
  • ₹1/min with all your own keys, ₹1.20 with some
  • Bring your own OpenAI, Gemini, Deepgram, ElevenLabs, Sarvam or Cartesia keys
  • Pay AI providers directly at your own rates
  • Up to 10 Google AI Studio keys in a pool
  • Best for high volume
See BYOK Pricing

Start Collecting Payments with Voice AI

See how payment links during calls improve collection rates

Flexible Pricing

Get a Demo of Payment Collection

Every business is unique. Let's discuss your specific needs and create a pricing plan that works for you.

AI Voice Agent - Payment Collection - Contact Us for Pricing
Get a personalized quote tailored to your business requirements

What You Get

Custom pricing based on your needs

No hidden fees or surprises

Flexible payment options

Volume discounts available

Free consultation & demo

30-day money-back guarantee

Get Your Custom Quote

Our team will get back to you within 24 hours with a personalized pricing proposal

Or reach out directly:

Trusted by businesses worldwide

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Free consultation
Response within 24h

Hear AI Voice Assistant in Action

Real demo calls showcasing low latency and natural conversations in multiple Indian languages

Hindi + English
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Audio player powered by Google Drive

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Simple, Transparent Pricing

From ₹4/min on plans and credit packs, ₹6/min pay as you go. ₹50 free credit on sign-up.

Pay As You Go
₹6/ minute + telephony
Start immediately, pay per minute
  • No monthly commitment
  • Standard AI providers included
  • Twilio, Exotel, Plivo, Vobiz or SIP trunk
  • Call analytics dashboard
  • 75+ languages, 14 Indian
  • ₹50 free credit on sign-up
Get Started
Most Popular
Pro
₹1,499/ month
For growing businesses
  • ₹5/min platform rate
  • 300 minutes included
  • Unlimited agents
  • API access
  • Webhook integrations
  • Up to 5 phone numbers
Get Started
Max
₹4,999/ month
For high-volume operations
  • ₹4.50/min platform rate
  • 1,100 minutes included
  • Everything in Pro
  • 20% off premium add-ons
  • Up to 15 phone numbers
Ultra
₹14,999/ month
Maximum value for enterprises
  • ₹4/min platform rate, the lowest
  • 3,500 minutes included
  • Everything in Max
  • 30% off premium add-ons
  • Up to 50 phone numbers
  • SLA available