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Enterprise

ERP Integration

Your voice AI speaks directly to your ERP. Look up orders, check inventory, verify accounts, and process requests—all in real-time during customer calls. SAP, Tally, Oracle, or any system with an API.

Real-Time

Data Access

Any

ERP System

Secure

Credentials

Bi-Directional

Sync

What ERP Integration Enables

Real-time data access during voice calls

Order Status Lookup

Customer asks about order. AI queries ERP, returns status, expected delivery, and tracking info

Inventory Checks

Check product availability in real-time. Confirm stock before promising delivery dates

Invoice & Payment Status

Look up outstanding invoices, payment history, and account balance during collection calls

Delivery Scheduling

Check available delivery slots and schedule directly in your logistics system

Customer Records

Pull customer history, preferences, and account details for personalized conversations

Quote Generation

Generate quotes based on ERP pricing rules and send to customer during call

Supported ERP Systems

Connect to your existing infrastructure

SAP

SAP S/4HANA, SAP Business One, SAP ECC. Connect via OData, RFC, or BAPI

Tally

Tally Prime, Tally ERP 9. Integration via Tally ODBC or custom API layer

Oracle

Oracle ERP Cloud, Oracle NetSuite, JD Edwards. REST API integration

Microsoft Dynamics

Dynamics 365, Dynamics NAV/Business Central. OData integration

Zoho Inventory

Inventory, orders, and customer data from Zoho ecosystem

Custom ERP

Any ERP with REST or SOAP API. Custom integration supported

How It Works

ERP lookup during a live call

Customer Asks
Customer: 'What's the status of my order PO-12345?'
AI Triggers Function
Voice AI recognizes intent and calls get_order_status(order_id='PO-12345')
ERP Query
Function calls your ERP API: GET /api/orders/PO-12345 with secure credentials
Data Returned
ERP returns: status='shipped', carrier='BlueDart', ETA='April 7'
5
AI Responds
AI: 'Your order PO-12345 has been shipped via BlueDart and should arrive by April 7th.'

Security & Compliance

Enterprise-grade data protection

Encrypted Credential Vault

API keys and credentials stored with AES-256 encryption. Never exposed in logs or to AI

IP Allowlisting

Restrict ERP access to specific IP ranges. Only Edesy servers can query your ERP

Audit Logging

Every ERP query logged with timestamp, caller ID, and data accessed. Full audit trail

Role-Based Access

Configure which agents can access which ERP functions. Principle of least privilege

ERP Integration Results

Real business outcomes

"Our B2B customers can now call and get instant order status from SAP. Previously they waited for sales reps to look it up and call back."

Instant Order Status

Manufacturing

Technology

"Voice AI checks Tally for outstanding invoices during collection calls. Callers get exact amounts and due dates immediately."

Real-Time Balance

Distribution

Accounts

ERP Integration FAQ

Common questions

Related Features

Complete enterprise integration

Simple, Transparent Pricing

AI-powered phone calls from ₹6/min — or bring your own AI keys and pay just ₹1.5/min platform fee

Pay As You Go
₹6/ minute + telephony$0.07/min
Start immediately, pay per minute
  • No monthly commitment
  • Standard AI providers included
  • Twilio/Exotel integration
  • Call analytics dashboard
  • 8+ Indian languages
  • 24/7 availability
Get Started
Most Popular
Pro
₹1,499/ month$18/month
For growing businesses
  • ₹5/min ($0.06) platform rate
  • 300 minutes included
  • Everything in Pay As You Go
  • Priority support
  • Advanced analytics
  • Custom phone numbers
  • Webhook integrations
Start Free Trial
Max
₹4,999/ month$60/month
For high-volume operations
  • ₹4.50/min ($0.05) platform rate
  • 1,100 minutes included
  • Everything in Pro
  • 20% off premium add-ons
  • Custom AI training
  • Dedicated support
  • Multiple phone numbers
Ultra
₹14,999/ month$180/month
Maximum value for enterprises
  • ₹4/min ($0.04) platform rate - lowest
  • 3,500 minutes included
  • Everything in Max
  • 30% off premium add-ons
  • Dedicated infrastructure
  • 99.9% uptime SLA
  • White-label option
  • Dedicated account manager
Bring Your Own Keys
₹1.5/ minute + your AI & telephonyplatform fee
Use your own STT, LLM & TTS keys
  • Lowest platform rate
  • Bring your own OpenAI, Gemini, Deepgram, ElevenLabs keys
  • Pay AI providers directly at your own rates
  • No platform markup on AI minutes
  • Data residency & compliance friendly
  • Best for high volume
See BYOK Pricing

Connect Voice AI to Your ERP

Real-time data access for better customer conversations

Flexible Pricing

Discuss ERP Integration

Every business is unique. Let's discuss your specific needs and create a pricing plan that works for you.

AI Voice Agent - ERP Integration - Contact Us for Pricing
Get a personalized quote tailored to your business requirements

What You Get

Custom pricing based on your needs

No hidden fees or surprises

Flexible payment options

Volume discounts available

Free consultation & demo

30-day money-back guarantee

Get Your Custom Quote

Our team will get back to you within 24 hours with a personalized pricing proposal

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Telugu language supportHospital appointment booking

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Simple, Transparent Pricing

Start from $0.04/min - 60% cheaper than alternatives

Pay As You Go
$0.04/ minute + telephony
Start immediately, pay per minute
  • No monthly commitment
  • Standard AI providers included
  • Twilio/Exotel integration
  • Call analytics dashboard
  • 24+ languages
  • 24/7 availability
Get Started Free
Most Popular
Pro
$49/ month
For growing businesses
  • $0.035/min platform rate
  • 300 minutes included
  • Everything in Pay As You Go
  • Priority support
  • Advanced analytics
  • Custom phone numbers
  • Webhook integrations
Start Free Trial
Max
$149/ month
For high-volume operations
  • $0.03/min platform rate
  • 1,100 minutes included
  • Everything in Pro
  • 20% off premium add-ons
  • Custom AI training
  • Dedicated support
  • Multiple phone numbers