Question 1

Is Edesy a good alternative to Servetel for voice broadcasting?

Accepted Answer

Yes, Edesy offers Results per contact with export, Text-to-speech or your own WAV/MP3, Test call and cost estimate before launch - making it an excellent Servetel alternative for voice broadcasting campaigns.

Question 2

Can I migrate from Servetel to Edesy?

Accepted Answer

Yes, migration is straightforward with our simple API. Most integrations take less than a day. We support CSV contact list imports and provide migration assistance.

Question 3

What is voice broadcasting?

Accepted Answer

Voice broadcasting calls a list of phone numbers and plays a recorded or text-to-speech message to each person who answers. It is used for reminders, alerts, announcements and notifications. On Edesy you build a campaign in a 4-step wizard at voice-app.edesy.in.

Question 4

How many calls run at the same time?

Accepted Answer

You set the maximum number of concurrent calls for each campaign. Calls only go out inside the dialing hours you choose, and a long list pauses outside those hours and resumes the next day.

Question 5

Is voice broadcasting legal in India?

Accepted Answer

Yes, when you follow TRAI rules. Promotional calls in India are permitted between 09:00 and 21:00. Edesy removes numbers on your Do Not Call list before a campaign runs and lets you restrict dialing hours, but you remain responsible for consent and for the content of your calls.

Edesy vs Servetel

Feature Comparison

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FAQ

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