Solution

Number Masking for Grocery Delivery

Enable delivery agents and customers to coordinate grocery deliveries without sharing real phone numbers. Essential for grocery and essentials delivery platforms.

Number masking at a glance

ShopifyAmazonStripeSlackNotionVercel
Rs 1.50

Per Masked Minute

2-way

Masked Calling

30 days

Longest Session Expiry

Rs 20

Welcome Credit

Key Capabilities

Purpose-built for grocery delivery

Customer Privacy

Delivery agents never see customer's real phone number.

Order-Linked Sessions

Create a session per order with one API call, idempotent on your order ID.

Substitution Calls

Agents call customers for item substitutions through masked numbers.

Call Logs

See call volume, answer rate and spend, and filter call logs by order reference.

How It Works

Simple integration, instant privacy

  1. Step 1 of 4: Order Placed

    Customer orders groceries on your app.

  2. Step 2 of 4: Agent Assigned

    Delivery agent gets masked number for the customer.

  3. Step 3 of 4: Coordination

    Agent calls for substitutions, directions, or delivery.

  4. Step 4 of 4: Delivered

    Session expires after delivery confirmation.

Benefits

For your business and your users

For Platform

  • Customer data protection

  • Call logs per order

  • Less personal data exposed

  • Reduced customer complaints

For Customers

  • No agent callbacks

  • Private phone number

  • Smooth delivery coordination

  • Feel safe ordering

Frequently Asked Questions

Related Solutions

Simple Per-Minute Pricing

Rs 1.50/min in 60-second pulses, 1-minute minimum, plus number rental (Rs 499/month mobile, Rs 449/month landline). Prices exclude 18% GST. New accounts get a Rs 20 welcome credit; no card needed to sign up.

Most Popular
Pay As You Go
₹1.50/ min
Prepaid INR wallet, billed per bridged minute
  • Two-way masking sessions
  • Extension codes and QR
  • Optional call recording
  • Analytics and CSV export
  • REST API and signed webhooks
  • Self-serve portal
  • Number rental billed separately
Get Started
Enterprise
Custom
For high volume and custom requirements
  • Everything in Pay As You Go
  • Volume pricing on request
  • Help with integration
  • GST invoices with your GSTIN
Contact Sales

Ready to Protect User Privacy?

Get started on the self-serve portal. Rs 1.50 per minute plus number rental. New accounts get a Rs 20 welcome credit; no card needed to sign up.