In Edesy IVR, Send to workspace puts a flow into another workspace you manage. Copy adds a draft there and keeps the original; move hands the flow over, published as it is. Uploaded audio is copied too, so the new flow never depends on the old workspace. Agencies build once and reuse it for each client or brand.
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Visual Flow Builder
From the Flows list, in a few clicks
In Flows, open the menu on the flow and choose Send to workspace.
Only workspaces where you are an owner or admin are listed.
Copy leaves the original; move takes the flow out of this workspace.
The dialog lists what to check: transfer numbers, HTTP signing, queues and email recipients.
In the new workspace, connect a number and publish (a copy arrives as a draft).
| Copy | Move | |
|---|---|---|
| Original flow | Stays | Leaves this workspace |
| In the new workspace | A new draft | Same flow, version and published state |
| Uploaded audio | Copied | Copied |
| Call logs | Stay in the original workspace | Stay in the original workspace |
| Blocked when | Never | A number, campaign, voice app, queue or order-call automation still uses the flow |
| Who can do it | Owner or admin of both workspaces | Owner or admin of both workspaces |
The dialog shows only the items that apply to your flow.
Build a proven IVR once, then copy it into each client's workspace and change the numbers.
Run each brand or branch in its own workspace with its own numbers and call logs, from one shared flow.
Copy a flow you have tuned instead of rebuilding it from a template.
Share your use case and volume. We reply within one working day with a setup plan and pricing.
Resources to help you evaluate and implement
Create a flow, then send a copy to each workspace you run. ₹20 free credit, no card.