Replace clunky IVR menus with an AI voice bot that answers calls in natural language. Handle FAQs, route calls intelligently, book appointments, and resolve issues 24/7. 80% containment rate, under 500ms latency.
80%
Containment
<500ms
Latency
24/7
Availability
Integrates with the tools you already use
Enterprise-grade inbound voice AI that transforms customer experience
Containment Rate
Response Latency
Availability
Cost Reduction
Everything you need to handle inbound calls with AI
AI picks up every call in under 1 second. No hold queues, no voicemail, no abandoned calls. Handle 100+ concurrent calls simultaneously.
Replace press-1 menus with conversational AI. Callers simply say what they need and the bot understands intent and routes accordingly.
Route calls to the right department, agent, or team based on caller intent, sentiment, VIP status, and availability in real time.
Resolve 80% of common questions automatically: business hours, pricing, order status, account details, and policies.
Book, reschedule, and cancel appointments directly during the call with Google Calendar and Calendly integration.
Answer calls in 24+ languages including Hindi, Tamil, Telugu, Bengali, and major international languages with native fluency.
Verify caller identity with OTP, account number, or security questions before sharing sensitive information.
Track call volume, resolution rate, average handle time, caller sentiment, and peak hours with real-time dashboards.
Go live in under 30 minutes
Connect Your Number
Forward your existing business number to Edesy or get a new one. Works with Twilio, Exotel, and all major providers.
Configure Responses
Upload FAQs, set routing rules, and customize the AI persona. Use our templates or build custom conversation flows.
AI Answers Calls
The bot answers every call instantly, resolves queries, books appointments, and transfers when needed.
Optimize & Improve
Review call transcripts, track containment rates, and refine responses to continuously improve performance.
Real results from businesses using AI call answering
"We were losing 40% of calls to hold queues during peak hours. Edesy's inbound bot now answers every call instantly and resolves 75% without any human involvement. Customer satisfaction jumped 30 points."
Zero Abandoned Calls
E-commerce Company
VP Customer Service
"Our IVR had 8 levels of menus and customers hated it. The voice bot lets them just say what they need. Average handle time dropped from 4 minutes to 90 seconds."
60% Faster Resolution
Insurance Provider
Director of IT
"After-hours calls were going to voicemail and we were losing patients. The inbound bot now books appointments 24/7 in Hindi and English. We added 200+ appointments per month."
200+ Monthly Appointments
Multi-Specialty Clinic
Operations Manager
Common questions about AI phone answering
Resources to help you evaluate and implement
Deploy an AI inbound voice bot that answers every call instantly, 24/7. Free trial, no credit card required.
Every business is unique. Let's discuss your specific needs and create a pricing plan that works for you.
Custom pricing based on your needs
No hidden fees or surprises
Flexible payment options
Volume discounts available
Free consultation & demo
30-day money-back guarantee
Our team will get back to you within 24 hours with a personalized pricing proposal
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