WhatsApp Messaging
Show up to 10 products, offers, or options in a single swipeable WhatsApp message. Each card has its own image, headline, body, and CTA — perfect for D2C, retail, and travel.
Cards per carousel
Meta max
Higher CTR
vs static templates
To build
From scratch
Compliant
Meta-approved
From design to delivery to attribution.
Stack up to 10 product or offer cards in one message. Each card carries its own image (hero / square), headline, body text, and up to 2 CTAs.
Each card is independently configurable. Mix product photos with lifestyle imagery, mix 'Shop now' buttons with 'Learn more' URL CTAs and phone-call actions.
Use {{first_name}}, {{order_id}}, {{loyalty_tier}}, or any custom field per card. The same carousel template serves thousands of recipients with personalized content.
See exactly which card each recipient clicked. Find your best-performing offers and double down. A/B test card order, headlines, and images.
Pull cards directly from your Shopify or WooCommerce catalog. Carousels auto-update when prices or inventory change — no manual rebuild.
All carousels go through Meta's standard template review. We handle the submission flow and surface rejections with actionable feedback so you fix the right issue.
No code, no design tool, no developer needed.
Start from product, offer, category, or empty carousel. Each preset comes with the right card count and CTA configuration for that use case.
Upload images per card, write headlines and body copy, set CTAs. Or pull cards directly from your e-commerce catalog — products map automatically.
Insert {{first_name}}, {{discount_code}}, or any custom field into headlines or body text. The same template serves every recipient with personalized values.
Submit the carousel template to Meta for review. Approval typically takes 1–24 hours. Rejected templates come back with specific reasons and one-click fix suggestions.
Send via campaign or trigger via workflow. Track impressions, clicks per card, and conversions in the analytics dashboard. Iterate on card order and creative.
| Feature | Edesy | Typical competitor |
|---|---|---|
| WhatsApp Carousel templates | Some | |
| Up to 10 cards per carousel | Limited to 3–5 | |
| Visual carousel builder | ||
| Per-card click analytics | ||
| Shopify catalog sync | Manual | |
| Personalization per card | ||
| A/B test card variants | ||
| API access for carousel send |
Showcase a new 5-product collection in one message — each card with its own buy link. Way better than separate broadcasts that fatigue your list.
3.2x click-through vs single-product broadcasts
10-card carousel of your top deals during Diwali / Black Friday. Customers swipe through the entire offer set in one chat session.
47% of carousel recipients click at least one card
Categories as cards: Starters, Mains, Desserts, Drinks. Each tap opens the category menu or starts an order.
Order-to-message conversion up 60%
Send 5–8 properties matching the buyer's criteria as a carousel. Each card has photo + price + 'Schedule viewing' CTA.
Site visit bookings 2.8x vs PDF brochures
EdTech: send a carousel of recommended courses based on the student's profile. Each card has thumbnail, duration, price, 'Start free trial' CTA.
Trial activation rate 4.1x higher than email
Show silver/gold/platinum members their tier-specific perks as carousel cards. Each card links to claim that benefit.
Tier perk redemption up from 8% to 31%
WhatsApp added carousel templates to its Business API in 2024 because their data showed engagement on multi-card messages was 3x higher than on single-image templates. That gap holds up in our customer data too — carousel campaigns consistently see open-to-click ratios of 30–50% vs 8–15% for static broadcasts.
The reason is psychological: a carousel feels like a curated selection, while a static template feels like an ad. Customers swipe through carousels because each card is a low-cost interaction — they're not committing to anything by looking at card 4. By the time they've swiped through 6 cards, they've spent 15 seconds with your brand and probably found something they want to click on. That's a fundamentally different experience from a single image with one button.
Edesy supports the full 10-card carousel format Meta allows. We give you a visual builder so you can compose the carousel without writing JSON, and we handle the Meta template submission flow — including parsing rejection reasons so you know exactly what to change. If you have an e-commerce catalog (Shopify, WooCommerce, BigCommerce), you can pull cards directly: pick a collection, configure the per-card CTA template, and the carousel auto-updates as inventory and prices change.
The compounding advantage is the analytics. Most platforms track only 'carousel sent' and 'carousel clicked'. Edesy tracks every click per card per recipient — so you know which products in a 10-card lineup are pulling and which are dead weight. After a few campaigns, you'll have meaningful data on which images, copy, and CTAs convert best for your audience. That's not theoretical — it's the difference between a campaign that breaks even and one that 5x's.
Free workspace, visual builder, 10 cards per carousel, full analytics. No credit card needed to start.