E-commerce Voice Bot

Order status inquiries, shipping updates, return requests, product availability, payment issues, delivery scheduling, and general customer support.

We integrate with Shopify, WooCommerce, Magento, BigCommerce, and custom platforms via API.

Customers call, provide order number or phone/email, and the bot fetches real-time status from your e-commerce platform.

Yes, the bot can initiate return requests, generate return labels, check eligibility, and provide refund status.

13+ languages including Hindi, Tamil, Telugu for Indian e-commerce customers.

Starting at $199/month for 1,000 calls. Typically saves 60-70% vs human agents.

Yes, our AI voice bot integrates with Shopify to detect abandoned checkouts in real-time. It automatically calls customers at the optimal recovery window (30 min to 4 hours after abandonment), offers personalized discounts, answers product questions, and sends one-click checkout links via SMS. Recovery rates are 5-15%, which is 3-5x better than email alone.

When a customer abandons their cart, the AI voice bot receives a webhook notification, waits for the configured optimal timing, then places a personalized call. During the call, it references the specific abandoned items, addresses common objections (sizing, shipping, returns), can offer dynamic discount codes, and sends a direct checkout link after the call. The entire process is automated.