Turn every conversation into insights. Automatic transcription, sentiment analysis, topic extraction, and quality metrics. Understand what customers say, how they feel, and what matters most.
Integrates with the tools you already use
Transcribed
Every call
Languages
Including Indian
Analytics
Instant insights
Accuracy
Transcription
From call to insight
Record or stream calls
Accurate multi-language
Sentiment & topics
Actionable reports
Complete conversation intelligence
13+ languages
Emotion detection
Auto-extracted themes
Agent performance
Over time analysis
Who said what
Live call analytics
PCI redaction
Benefits for your business
Quality Assurance
100% call review
Agent Coaching
Targeted feedback
Compliance
Automatic audit
Efficiency
Save review time
Customer Voice
What they say
Trends
Emerging issues
Competitive Intel
Mentions tracked
Product Feedback
Feature requests
Analytics in 3 steps
Upload or stream calls
Automatic transcription
Login to analytics.edesy.in and view insights
Per-minute or monthly plans
Call Analytics Platform
Call transcription, sentiment analysis, topic extraction, talk time ratios, quality scores.
Yes, upload recorded calls for batch analysis or integrate for real-time analytics.
13+ languages including Hindi, Tamil, Telugu, Bengali, and more.
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Related Call Intelligence
Works Well With
Login to the Call Analytics portal or request a demo
Every business is unique. Let's discuss your specific needs and create a pricing plan that works for you.
Custom pricing based on your needs
No hidden fees or surprises
Flexible payment options
Volume discounts available
Free consultation & demo
30-day money-back guarantee
Our team will get back to you within 24 hours with a personalized pricing proposal
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