Convo AI
Convo AI

AI Chatbot

AI chatbot that understands products, policies, and orders. Handles common questions, tracks orders, and hands off seamlessly to agents.

Key Benefits

GPT-4 chatbot trained on your store data

Included in all paid plans (no per-resolution fees)

GPT-4 quality answers, trained on your content

Handles 60-80% of common questions

24/7 availability with multilingual support

Automatic handoff to agents with full context

Learns from conversations and improves over time

Use Cases

Product Q&A

Answer product, sizing, and compatibility questions instantly.

Order Tracking

Let customers self-serve order status and shipping updates.

Policy & FAQ

Instant answers for returns, shipping, and payment questions.

Lead Capture

Collect emails/phone numbers with incentives and route high intent.

What’s Included

Store Trained

Trained on products, FAQs, and knowledge base automatically.

Omnichannel Bot

Works on chat, WhatsApp, Instagram, Facebook, and email.

Smart Handoff

Escalates to agents with full conversation history.

Multi-language

Supports 95+ languages out of the box.

Analytics

Resolution rates, deflection, and CSAT tracking.

Compliance & Safety

Guardrails, moderation, and opt-in compliant flows.

Pricing Availability

Free

$0/mo

Upgrade required

Starter

$29/mo

Included

Professional

$99/mo

Included

Enterprise

$299/mo

Included

How We Compare

PlatformHas FeatureLimitations
Convo AIYesIncluded by default
Intercom FinYesResolution fees apply
Zendesk AIYesSeat-based pricing plus bot usage
Gorgias AutomateYesTicket-based limits
Freshdesk FreddyYesResponse limits and add-on costs
TidioYesLimited training depth

Lower than Intercom, Drift, Crisp

₹0/min starting

AI chatbot from ₹0/month + per conversation

View All Plans

FAQs

How is the bot trained?

We ingest your products, FAQs, and policies. You can add documents and URLs for extra context.

Does it support multiple languages?

Yes. 95+ languages are supported automatically.

Can it hand off to humans?

Yes. The bot escalates with full context and transcript so agents can continue instantly.

Is there a resolution fee?

No. The chatbot is included in paid plans without per-resolution charges.

Where can I deploy the bot?

Website chat, WhatsApp, Instagram, Facebook Messenger, and email.

See AI Chatbot in action

Book a live walkthrough or start a free trial to try it yourself.