A consultant on a client call in the contact center can bring in a colleague with a warm transfer. Edesy does not run a dial-in conference bridge with rooms, PINs or moderator controls.
Warm Transfer
Simultaneous Ring
No Conference Bridge
Multi-party and team calling features that ship today
Available on Edesy for consulting teams.
Available on Edesy for consulting teams.
Available on Edesy for consulting teams.
Warm transfer to a specialist
Team number
Call recording
Edesy does not offer a dial-in conference bridge. Tell us what you need and we will say honestly whether the platform fits.