Call Quality AI
Developer

Build Call Analytics Into Your Product

Full REST API for programmatic access to every Call Quality AI feature. Upload audio, submit transcripts, retrieve analyses, and manage schemas — all via API.

REST

API Type

60/min

Rate Limit

SSE

Real-Time Updates

What the API Offers

How developer capabilities transform your call analytics

Complete API Coverage

Every feature available in the dashboard is also available via API. Upload, analyze, score, and retrieve results programmatically.

Simple Authentication

API key-based authentication via X-API-Key header. Generate and manage keys from the dashboard.

Real-Time Updates

Monitor job progress via Server-Sent Events (SSE). Get real-time updates without polling.

How It Works

1

Get API Key

Generate an API key from your dashboard. Manage multiple keys with individual rate limits.

2

Submit Analysis

POST audio files or transcripts to the analysis endpoint. Get a job ID for tracking.

3

Get Results

Monitor via SSE or webhook. Retrieve full analysis results when the job completes.

Key Capabilities

Async Audio Analysis

Upload audio files for asynchronous processing. Get results via webhook or polling.

Sync Transcript Analysis

Submit pre-transcribed text for immediate analysis. Faster than audio for pre-processed calls.

Job Monitoring

Track job status, progress percentage, and items processed via REST endpoints or SSE streams.

SSE Real-Time

Server-Sent Events provide real-time job progress updates without polling overhead.

Credit Management

Check credit balance, usage history, and rate limit status via API endpoints.

Schema Management

Create, update, and manage custom extraction schemas programmatically.

Popular Use Cases

Related Features

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