Creatio Integration

Creatio Voice AI Integration

Connect Edesy AI voice calls to Creatio through a custom HTTP function, webhooks, the REST API, Zapier, n8n or Make. Start calls from Creatio processes through the REST API and log activities after each call. There is no native Creatio app; we can help scope the setup.

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HTTP

Function

Webhook

Events

75+

Languages

₹4/min

AI from

Creatio + AI Voice

Native integration for Creatio users

Process-Driven Calling

Call the Edesy REST API from a Creatio business process to start a call. There is no native Creatio process element.

360-Degree Context

Pull Creatio's unified customer view - contacts, leads, orders, cases, and marketing data - before every AI call.

Start Calls From Creatio Events

Start AI calls for Creatio records by sending a Creatio event or webhook to the Edesy REST API, Zapier or n8n. There is no call button inside Creatio.

Lead Management

AI qualifies Creatio leads via voice. Update lead stages, scores, and handoff to sales reps with full qualification data.

Activity Logging

Call transcripts, outcomes, and follow-up tasks logged to Creatio activities. Full audit trail for every interaction.

No-Code Configuration

Build the agent without code in the Edesy dashboard; connecting Creatio needs a webhook or HTTP function.

What We Integrate With

Deep Creatio integration

Contacts

  • Sync records
  • Update profiles
  • View 360 history
  • Account linking

Processes

  • Trigger calls
  • Conditional routing
  • Parallel steps
  • Process signals

Sales

  • Lead qualification
  • Opportunity updates
  • Pipeline progression
  • Forecast sync

Service

  • Case follow-up
  • SLA tracking
  • Customer satisfaction
  • Escalation calls

Why Creatio + Our AI

Better together

For Process Owners

  • No-Code Voice

    Design call workflows visually

  • Process Automation

    AI calls in BPM flows

  • Flexible Rules

    Conditional call logic

  • Measurable

    Track process KPIs

For Sales & Service

  • Unified View

    360-degree customer data

  • Auto-Qualification

    AI qualifies leads

  • Proactive Service

    AI follow-up calls

  • Full Audit Trail

    Every call logged

How the Integration Works

Seamless Creatio connection

  1. Step 1 of 4: Choose a path

    HTTP function, webhook, Zapier or n8n

  2. Step 2 of 4: Add credentials

    Creatio API key in the credential vault

  3. Step 3 of 4: Map fields

    Placeholders and response mapping

  4. Step 4 of 4: Test and launch

    Check results in Test Center

Creatio Users Love Our Integration

Real results from our customers

"The Creatio integration was seamless. Our team was up and running in hours, not weeks. AI handles routine calls while our team focuses on complex issues."

Seamless Setup

Enterprise Customer

Operations Lead

"We've seen significant improvements in efficiency since implementing AI voice with Creatio. The automation saves us hours every day."

Hours Saved Daily

SaaS Company

CX Manager

"The context sync is incredible. AI knows everything about the customer from Creatio before the call even starts. Customers feel understood."

Full Context

B2B Platform

CS Lead

Creatio Integration FAQ

Common questions about connecting Creatio

How does Creatio process automation work with AI voice?

A Creatio process can call the Edesy REST API to start a call, and Edesy webhooks can update Creatio after it. There is no packaged Creatio element.

Does it use Creatio's 360-degree customer view?

Yes! AI pulls Creatio's unified customer profile before every call - including contact details, interaction history, orders, cases, and marketing engagement for fully informed conversations.

Can I configure call workflows without developers?

The agent and Edesy workflows are no-code. The Creatio side needs a web service call or webhook handler, which we can help scope.

Does it work with Creatio Sales, Service, and Marketing?

Any Creatio product that can call a web service or receive a webhook can work this way.

Other CRM Integrations

We work with all major platforms

Ready to Connect Creatio?

See how AI voice calling integrates with your Creatio workflow

View Pricing

Hear AI Voice Assistant in Action

Real demo calls showcasing low latency and natural conversations in multiple Indian languages

Hindi + English
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Malayalam
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Tamil
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Assamese
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Bengali
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Hindi
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Hospital Appointment Booking - Hindi

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Telugu
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AI voice bot helping patients book hospital appointments in Telugu. Natural conversation flow for healthcare scheduling.

Telugu language supportHospital appointment booking

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Simple, Transparent Pricing

Best AI voice agent pricing worldwide - from ₹4/min ($0.04) | 40% more affordable than US alternatives

Pay As You Go
₹6/ minute + telephony
Start immediately, pay per minute
  • No monthly commitment
  • Standard AI providers included
  • Twilio, Exotel, Plivo, Vobiz or SIP trunk
  • Call analytics dashboard
  • 75+ languages, 14 Indian
  • ₹50 free credit on sign-up
Get Started
Most Popular
Pro
₹1,499/ month
For growing businesses
  • ₹5/min platform rate
  • 300 minutes included
  • Unlimited agents
  • API access
  • Webhook integrations
  • Up to 5 phone numbers
Get Started
Max
₹4,999/ month
For high-volume operations
  • ₹4.50/min platform rate
  • 1,100 minutes included
  • Everything in Pro
  • 20% off premium add-ons
  • Up to 15 phone numbers
Ultra
₹14,999/ month
Maximum value for enterprises
  • ₹4/min platform rate, the lowest
  • 3,500 minutes included
  • Everything in Max
  • 30% off premium add-ons
  • Up to 50 phone numbers
  • SLA available