Order tracking, COD confirmation calls, return/refund management, UPI/payment support, and delivery coordination for Indian e-commerce. Powered by cutting-edge AI with full Consumer Protection Act, IT Act, and RBI regulations for digital payments compliance.
40%
Lower RTO
<500ms
Response Time
₹4
Per Minute
Integrates with the tools you already use
Real demo calls showcasing low latency and natural conversations in multiple Indian languages
AI voice agent qualifying B2B leads for corporate gifting. Ultra-low latency with 1-2 second response time. Bilingual conversation in Hindi and English.
Audio player powered by Google Drive
Open in DriveAI voice agent handling admission inquiries and appointment booking for educational institutes in Malayalam language.
Audio player powered by Google Drive
Open in DriveAI voice agent handling admission inquiries and appointment booking for educational institutes in Tamil language.
Audio player powered by Google Drive
Open in DriveAI voice agent qualifying leads for solar installation company in Assamese language. Natural conversation flow with product inquiry handling.
Audio player powered by Google Drive
Open in DriveAI voice bot helping patients book hospital appointments in Bengali. Natural conversation with availability checking and confirmation.
Audio player powered by Google Drive
Open in DriveAI voice bot helping patients book hospital appointments in Hindi. Handles doctor selection, time slot booking, and confirmation.
Audio player powered by Google Drive
Open in DriveAI voice bot helping patients book hospital appointments in Telugu. Natural conversation flow for healthcare scheduling.
Audio player powered by Google Drive
Open in DrivePurpose-built for e-commerce in india automation
Real-time order status with integration to Delhivery, BlueDart, DTDC, and other Indian carriers
Automated COD order confirmation calls reducing RTO (return to origin) by up to 40%
Handle return requests, pickup scheduling, and refund status in regional languages
Assist with UPI payment failures, cash-on-delivery queries, and EMI information
Answer product questions, share availability, and provide personalized recommendations
Track call volumes, COD confirmation rates, and customer satisfaction metrics
Call Containment
Cost Reduction
Satisfaction Score
Avg Response Time
From setup to live e-commerce calls
Set up your e-commerce voice agent with India-specific workflows
Test with sample scenarios and refine the flow
Connect your phone number and start handling calls automatically
Real results from businesses like yours
"We deployed the AI voice agent for e-commerce in India and saw 55% of calls fully handled without human intervention. The ROI was clear within the first month."
55% Containment
E-commerce Company
Operations
"Consumer Protection Act, TRAI, IT Act compliance was non-negotiable for our e-commerce business. Edesy's platform met every requirement, and the AI quality exceeded our expectations."
Consumer Protection Act Compliant
India E-commerce
Compliance
"We cut our e-commerce call center costs by 40% while improving customer satisfaction. The voice agent handles peak volumes that used to require temporary staff."
40% Savings
E-commerce Enterprise
Finance
From ₹4/min on plans and credit packs, ₹6/min pay as you go. Bring your own AI keys for a platform fee from ₹1/min. New accounts get ₹50 free credit. Prices exclude 18% GST.
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E-commerce in other countries
Start with a free trial — no credit card required. Get your e-commerce voice agent live in under 10 minutes.
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Real demo calls showcasing low latency and natural conversations in multiple Indian languages
AI voice agent qualifying B2B leads for corporate gifting. Ultra-low latency with 1-2 second response time. Bilingual conversation in Hindi and English.
Audio player powered by Google Drive
Open in DriveAI voice agent handling admission inquiries and appointment booking for educational institutes in Malayalam language.
Audio player powered by Google Drive
Open in DriveAI voice agent handling admission inquiries and appointment booking for educational institutes in Tamil language.
Audio player powered by Google Drive
Open in DriveAI voice agent qualifying leads for solar installation company in Assamese language. Natural conversation flow with product inquiry handling.
Audio player powered by Google Drive
Open in DriveAI voice bot helping patients book hospital appointments in Bengali. Natural conversation with availability checking and confirmation.
Audio player powered by Google Drive
Open in DriveAI voice bot helping patients book hospital appointments in Hindi. Handles doctor selection, time slot booking, and confirmation.
Audio player powered by Google Drive
Open in DriveAI voice bot helping patients book hospital appointments in Telugu. Natural conversation flow for healthcare scheduling.
Audio player powered by Google Drive
Open in DriveFrom ₹4/min on plans and credit packs, ₹6/min pay as you go. ₹50 free credit on sign-up.