Guest Services

AI Guest Services for Hospitality

Handle guest requests 24/7 with AI voice agents. Room service orders, amenity requests, local recommendations, transportation booking, and issue resolution. Deliver exceptional guest experience with 60% request automation.

60%

Request Automation

4.8/5

Guest Satisfaction

24/7

Availability

Integrates with the tools you already use

ShopifyAmazonStripeSlackNotionVercel

Guest Services Capabilities

Complete guest support automation

Room Service Orders

Take food and beverage orders with dietary requirements and delivery timing

Amenity Requests

Handle requests for towels, pillows, toiletries, and other amenities

Local Recommendations

Provide restaurant suggestions, attraction information, and local tips

Transportation Booking

Arrange taxi pickups, airport transfers, and car rentals

Issue Resolution

Log and triage guest complaints with immediate escalation for urgent issues

Wake-Up Calls

Schedule and deliver wake-up calls with customized messages

60%

Request Automation

4.8/5

Guest Satisfaction

2min

Avg Response Time

<500ms

AI Response Time

How AI Guest Services Work

Seamless guest experience from request to delivery

  1. Step 1 of 4: Guest Calls

    Guest dials the front desk or guest services line from their room

  2. Step 2 of 4: Request Captured

    AI understands the request and captures all relevant details

  3. Step 3 of 4: Staff Notified

    Request routed to appropriate department for fulfillment

  4. Step 4 of 4: Confirmation Sent

    Guest receives confirmation with estimated delivery or completion time

Results from Hotels & Resorts

"Our front desk used to be overwhelmed with calls for towels and room service. The AI handles 60% of requests now, and guest satisfaction improved."

60% Automation

Resort & Spa

Operations

"Guests love that they can get help instantly at 3 AM. The AI provides consistent service quality regardless of the time or staffing levels."

24/7 Excellence

Luxury Hotel

Guest Services

Simple Pricing

Start improving guest services today

Pay As You Go
₹6/ minute + telephony
Start immediately, pay per minute
  • No monthly commitment
  • Standard AI providers included
  • Twilio, Exotel, Plivo, Vobiz or SIP trunk
  • Call analytics dashboard
  • 75+ languages, 14 Indian
  • ₹50 free credit on sign-up
Get Started
Most Popular
Pro
₹1,499/ month
For growing businesses
  • ₹5/min platform rate
  • 300 minutes included
  • Unlimited agents
  • API access
  • Webhook integrations
  • Up to 5 phone numbers
Get Started
Max
₹4,999/ month
For high-volume operations
  • ₹4.50/min platform rate
  • 1,100 minutes included
  • Everything in Pro
  • 20% off premium add-ons
  • Up to 15 phone numbers
Ultra
₹14,999/ month
Maximum value for enterprises
  • ₹4/min platform rate, the lowest
  • 3,500 minutes included
  • Everything in Max
  • 30% off premium add-ons
  • Up to 50 phone numbers
  • SLA available
Bring Your Own Keys
₹1/ minute + your AI & telephonyplatform fee, all your own keys
Use your own STT, LLM & TTS keys
  • ₹1/min with all your own keys, ₹1.20 with some
  • Bring your own OpenAI, Gemini, Deepgram, ElevenLabs, Sarvam or Cartesia keys
  • Pay AI providers directly at your own rates
  • Up to 10 Google AI Studio keys in a pool
  • Best for high volume
See BYOK Pricing

Frequently Asked Questions

Explore More Use Cases

Resources to help you evaluate and implement

Ready to elevate guest services?

Start with a free trial - no credit card required.

Hear AI Voice Assistant in Action

Real demo calls showcasing low latency and natural conversations in multiple Indian languages

Hindi + English
Lead Qualification

B2B Lead Qualification - Flipkart Gift

AI voice agent qualifying B2B leads for corporate gifting. Ultra-low latency with 1-2 second response time. Bilingual conversation in Hindi and English.

1-2 second response latencyBilingual Hindi + English

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Malayalam
Education

Institute Admission - Malayalam

AI voice agent handling admission inquiries and appointment booking for educational institutes in Malayalam language.

Malayalam language supportEducation sector use case

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Tamil
Education

Institute Admission - Tamil

AI voice agent handling admission inquiries and appointment booking for educational institutes in Tamil language.

Tamil language supportEducation sector use case

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Assamese
Lead Qualification

Solar Company Lead Qualification - Assamese

AI voice agent qualifying leads for solar installation company in Assamese language. Natural conversation flow with product inquiry handling.

Assamese language supportSolar/renewable energy sector

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Bengali
Appointment Booking

Hospital Appointment Booking - Bengali

AI voice bot helping patients book hospital appointments in Bengali. Natural conversation with availability checking and confirmation.

Bengali language supportHospital appointment booking

Audio player powered by Google Drive

Open in Drive
Hindi
Appointment Booking

Hospital Appointment Booking - Hindi

AI voice bot helping patients book hospital appointments in Hindi. Handles doctor selection, time slot booking, and confirmation.

Hindi language supportHospital appointment booking

Audio player powered by Google Drive

Open in Drive
Telugu
Appointment Booking

Hospital Appointment Booking - Telugu

AI voice bot helping patients book hospital appointments in Telugu. Natural conversation flow for healthcare scheduling.

Telugu language supportHospital appointment booking

Audio player powered by Google Drive

Open in Drive

Simple, Transparent Pricing

From ₹4/min on plans and credit packs, ₹6/min pay as you go. ₹50 free credit on sign-up.

Pay As You Go
₹6/ minute + telephony
Start immediately, pay per minute
  • No monthly commitment
  • Standard AI providers included
  • Twilio, Exotel, Plivo, Vobiz or SIP trunk
  • Call analytics dashboard
  • 75+ languages, 14 Indian
  • ₹50 free credit on sign-up
Get Started
Most Popular
Pro
₹1,499/ month
For growing businesses
  • ₹5/min platform rate
  • 300 minutes included
  • Unlimited agents
  • API access
  • Webhook integrations
  • Up to 5 phone numbers
Get Started
Max
₹4,999/ month
For high-volume operations
  • ₹4.50/min platform rate
  • 1,100 minutes included
  • Everything in Pro
  • 20% off premium add-ons
  • Up to 15 phone numbers
Ultra
₹14,999/ month
Maximum value for enterprises
  • ₹4/min platform rate, the lowest
  • 3,500 minutes included
  • Everything in Max
  • 30% off premium add-ons
  • Up to 50 phone numbers
  • SLA available