Question 1

How do I implement call recording with Voice API?

Accepted Answer

Record calls with the record verb in VoiceML, a per-number recording toggle, or on demand with POST /v1/calls/:sid/recordings/start. List recordings with /v1/recordings and get a recording.ready webhook when a file is available.

Question 2

What industries use call recording?

Accepted Answer

Call Recording is commonly used by Finance, Insurance, Healthcare, Legal businesses.

Question 3

What is a Voice API?

Accepted Answer

A Voice API lets your code place, answer and control phone calls over HTTPS. With Edesy you POST to /v1/calls to place a call, answer calls with VoiceML (JSON), and receive signed webhooks for every call event.

Question 4

How much does the Edesy Voice API cost?

Accepted Answer

Rs 0.50 per minute for outbound and inbound calls, billed in 60-second pulses. Unanswered calls are free. Numbers cost Rs 449/month (landline), Rs 499/month (mobile) or Rs 999/month (toll-free), with no setup fee. Prices exclude 18% GST.

Question 5

Are there SDKs?

Accepted Answer

There are no server SDK packages. The API is plain REST with JSON, so you call it with fetch, requests, cURL or HttpClient; the /voice-api/sdk pages show working examples per language. For calls from a web page, the browser SDK @edesy/voice-sdk (WebRTC) is available.

Voice API for Call Recording

Key Benefits

Industries

FAQ

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