Use Case

Customer Support Helpline

Set up a customer support helpline with IVR, call queuing, and routing. Handle high call volumes with a virtual number system.

No setup fee

No Hardware Needed

From Rs 449/month

Key Benefits

IVR menu routing

Call queuing

Business hours

Voicemail fallback

Industries

E-commerce
SaaS
Healthcare
Education

Available Now vs Built On Request

Indian virtual numbers are live today, activated after a one-time KYC check. Everything in the second list we arrange for customers who need it - tell us what you need.

Available now

  • Indian mobile, landline, toll-free and 92-series numbers

    Mobile from Rs 499/month, landline from Rs 449/month, toll-free from Rs 999/month. No setup fee.

  • AI voice agent on the number

    Let an AI receptionist answer calls in Indian languages, 24x7.

  • IVR menus

    Press 1 for sales, 2 for support - route callers to the right place.

  • Call forwarding

    Ring your mobile or your team from the virtual number.

  • Call recording

    Record calls for quality and disputes.

  • Developer routing

    Send calls to your webhook, SIP endpoint, WebRTC app or media stream.

  • US and Canada numbers

    Buy US/Canada numbers instantly from India.

Pricing

Landline from Rs 449/month, mobile from Rs 499/month, toll-free from Rs 999/month, no setup fee. Calls billed per minute. Numbers are activated after KYC approval (PAN plus Aadhaar or business documents), usually within 24 hours.

Built on request

  • Numbers in other countries

    UK, UAE, Singapore, Australia and more - provisioned manually.

  • SMS on the number

    Receive and send SMS on your virtual number.

  • Number porting

    Bring your existing business number to Edesy.

  • WhatsApp Business on the number

    Register the virtual number on the WhatsApp Business API.

  • Vanity / fancy numbers

    Easy-to-remember number series.

  • 1860 numbers

    Shared-cost numbers for support lines.

  • Bulk numbers

    10+ numbers for teams, branches or campaigns, with volume pricing.

Need something from the on-request list?

Tick what you need. We prioritise what customers ask for and reply with a timeline and price.

Capabilities you need

FAQ

Ready for Customer Support?

Sign up, complete a one-time KYC (usually approved within 24 hours) and pick your number. From Rs 449/month, no setup fee.

Customer Support Helpline | Virtual Phone Number | edesy.in