Question 1

How do I connect Synthflow to Indian phone numbers?

Accepted Answer

Connect Synthflow AI agents to Indian callers through standard SIP. Route your Edesy DID to the agent's SIP address for inbound, and use an Edesy termination trunk where Synthflow lets you bring your own SIP carrier. The Edesy SIP trunking docs have the full step-by-step guide.

Question 2

Can I use an Indian phone number with Synthflow?

Accepted Answer

Yes. Complete KYC (PAN and Aadhaar, reviewed in about 24 hours), buy an Indian number (Rs 499/month mobile, Rs 449/month landline, Rs 999/month toll-free), and set its inbound routing to your Synthflow agent.

Question 3

What does it cost to run Synthflow on Indian numbers?

Accepted Answer

Edesy charges Rs 0.50/min with a 60-second pulse, and unanswered calls are free, plus the monthly rent for each number (from Rs 449/month). Prices exclude 18% GST. There is no minimum commitment. Synthflow bills its own usage separately.

Question 4

What is a SIP trunk for an AI voice agent?

Accepted Answer

A SIP trunk is the telephony layer that connects your AI voice agent to the public phone network. Platforms like Vapi, Retell, LiveKit, Bolna, xAI Grok and Dograh run the conversation, but they need a SIP trunk and phone numbers to make and receive calls. Edesy provides that trunk plus Indian DID numbers.

Question 5

What is BYOC and how does it work with my voice-AI platform?

Accepted Answer

BYOC (Bring Your Own Carrier) lets you plug Edesy in as the telephony provider for your AI voice-agent platform. You add your Edesy trunk's SIP host (port 5070) and credentials, or allowlist the platform's IP, inside Vapi, Retell, LiveKit or similar, then route an Indian DID to the agent. Indian minutes are then billed in INR by Edesy.

Indian SIP Trunk for Synthflow

Why Edesy for Synthflow

Common Use Cases

FAQ

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