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Comprehensive automation for order inquiries, returns, shipping, and FAQs. Let AI handle routine questions while your team focuses on complex issues.
Everything you need to e-commerce automation
How we deliver e-commerce automation in 2 weeks
Analyze your support ticket patterns
Design automation for top scenarios
Connect with your e-commerce platform
Test all automation flows
Monitor and optimize performance
Everything you'll receive at the end of the project
Order status automation
Return request flow
Return status tracking
Shipping delay notifications
Delivery confirmation messages
FAQ bot (30 topics)
Product inquiry handling
Payment status automation
Performance dashboard
1 month optimization
This package is ideal for these businesses and use cases
This service uses our proven products and platforms
Convo AI
Shopify Customer Service
Shopify, WooCommerce, Magento, BigCommerce, and custom platforms via API. We integrate with your existing setup.
Customers enter order number or email, bot retrieves real-time status from your platform including tracking info.
Yes, self-service return flow collects reason, validates return window, and generates return labels if configured.
Automated messages for shipping updates, delivery delays, and delivery confirmation via customer's preferred channel.
Dashboard shows percentage of inquiries fully resolved by automation vs. handed to agents.
Yes, all responses are customizable to match your brand voice and policies.
Contact us for custom pricing based on your specific requirements. Fixed scope • Predictable delivery • No surprises