Sentiment Analysis

Understand how customers feel with AI sentiment analysis. Analyze reviews, support tickets, call transcripts, and social mentions. Detect emotions, track satisfaction, and get alerts for negative sentiment.

See Features

Integrates with the tools you already use

ShopifyAmazonStripeSlackNotionVercel
93%+

Accuracy

Sentiment detection

50+

Languages

Including Indian

Real-time

Processing

Instant results

8

Emotions

Detected

A powerful alternative to
Manual ReviewMonkeyLearnLexalyticsIBM Watson

Sentiment Workflow

From text to insight

Input

Text or transcript

Analyze

Detect emotion

Score

Sentiment metrics

Act

Insights & alerts

Sentiment Features

Complete emotion analysis

Sentiment Score

Positive, negative, neutral

Emotion Detection

8 emotions

Aspect-Based

Topic sentiment

Conversation

Track shifts

Multi-language

Indian languages

Trends

Over time

Real-time

Instant analysis

API

Easy integration

Sentiment Success

Results from customers

"Detecting frustrated customers in real-time. Escalation before complaints go viral."

80% Faster Escalation

E-commerce

CX Director

"Analyzing 100K reviews per month across Hindi and English. Understand regional sentiment."

100K Reviews/Month

Consumer App

PM

Why Sentiment Analysis

Benefits for your business

Customer Understanding

  • Know Feelings

    Beyond words

  • Early Warnings

    Negative sentiment

  • Track Satisfaction

    Over time

  • Understand Why

    Root causes

Business Impact

  • Reduce Churn

    Early intervention

  • Improve Products

    Feedback insights

  • Better Support

    Prioritize cases

  • Brand Health

    Monitor perception

Get Started

Sentiment in 4 steps

1

Connect Data

Reviews, tickets, calls

2

Analyze

AI processes

3

View Dashboard

Sentiment trends

4

Take Action

Alerts & insights

Sentiment Pricing

Pay per analysis

FAQs

Sentiment Analysis

What types of sentiment can it detect?

Positive, negative, neutral, and specific emotions like anger, joy, frustration, satisfaction. Also aspect-based sentiment for specific topics.

Does it work with Indian languages?

Yes, excellent support for Hindi, Tamil, Telugu, Bengali, and other Indian languages with code-mixed text support.

Can I analyze conversations?

Yes, analyze call transcripts, chat logs, and support tickets. Track sentiment shifts throughout conversations.

How do I integrate it?

REST API, webhooks for streaming data, and SDKs for JavaScript, Python, and Go. Real-time and batch processing.

Ready to Understand Customer Sentiment?

Start with a free trial