Does masking help with PCI compliance?

Yes. By masking phone numbers, you prevent cardholder data from being exposed to agents or third parties through caller ID.

Can recordings be paused during payment?

Yes. Our system supports automatic recording pause when payment data is being collected.

Our infrastructure supports PCI DSS Level 1 compliance requirements.

AES-256 encryption, access controls, and audit logging per PCI DSS requirements.

Compliance

Number masking that meets PCI DSS requirements. Protect cardholder data in payment-related voice communications.

Data Protection

Cardholder data never exposed through masked calling channels.

Network Security

Encrypted connections and secure network architecture.

Access Controls

Strict access management to call recordings containing payment data.

Audit Trail

Comprehensive logging for PCI DSS audit requirements.

Recording Controls

Auto-pause recording during payment data collection.

Vulnerability Scans

Regular security assessments and penetration testing.

Assessment

Review your call flows for cardholder data exposure points.

Configuration

Set up recording pause rules and data handling policies.

Access Controls

Configure role-based access for payment-sensitive recordings.

Ongoing Testing

Regular vulnerability scans and security assessments.

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