IVR System

Cloud IVR System for Your Business

Professional IVR and auto-attendant with multi-level menus, voice prompts, and intelligent call routing. Handle unlimited calls 24/7 in 40+ languages.

50L+

Calls Handled Monthly

99.9%

Uptime SLA

40+

Languages Supported

500+

Enterprise Clients

99.9% Uptime

40+ Languages

24/7 Support

Everything You Need for Professional Call Handling

Comprehensive IVR features for businesses of all sizes

Multi-Level IVR Menus

Create complex call flows with unlimited menu levels and options

Voice Prompts

Professional voice recordings in 40+ languages and regional accents

Smart Call Routing

Route calls based on time, location, caller ID, or custom rules

24/7 Availability

Never miss a call with always-on automated attendant

Real-Time Analytics

Track call volumes, menu selections, and drop-off points

Easy Integration

Connect with your CRM, helpdesk, and business tools via API

Why Choose Edesy IVR?

Built for Indian businesses with global standards

For Your Business

  • Handle unlimited calls 24/7

  • Reduce support costs by 40%

  • Professional brand image

  • Never miss a customer call

For Your Customers

  • Self-service options

  • No hold time for simple queries

  • Multiple language options

  • Quick routing to right department

Get Started in 4 Simple Steps

From signup to live IVR in under an hour

1

Sign Up

Create your account and start your free trial. No credit card required.

2

Design Your IVR

Use our visual flow builder to create your call menu structure.

3

Record Prompts

Upload custom recordings or use text-to-speech in 40+ languages.

4

Go Live

Connect your phone number and start handling calls automatically.

Use Cases

IVR solutions for every business need

Auto Attendant
Answer every call with a menu that sends the caller to the right department, so ...
After Hours
Handle calls that arrive when nobody is in the office - state your hours, offer ...
Voicemail to Email
Let a flow end in voicemail when nobody can answer, and have the message reach t...
Complaint Registration
Let callers log a complaint through the menu and capture the details as a record...
Branch Locator
Route callers to their nearest branch, dealership or service centre from the men...
Recruitment
Handle high-volume hiring calls with a menu that answers the repetitive question...
Policy Servicing
Let customers check policy or account status and renewal information through the...
Troubleshooting
Walk callers through the common fixes before a call reaches support, so the engi...
Event RSVP
Take confirmations and enquiries for an event over the phone, which is how a lar...
Outage Updates
Play the current service status to callers during an outage, so a spike in calls...
Customer Support
Automate customer support with intelligent IVR menus. Route calls to the right d...
Appointment Booking
Let customers book, reschedule, or cancel appointments via voice. Integrate with...
Order Status
Allow customers to check order status, delivery updates, and tracking informatio...
Payment Collection
Automate payment reminders and collection calls. Accept payments over the phone ...
Surveys & Feedback
Collect customer feedback and conduct surveys via automated voice calls. Get rea...
Lead Qualification
Pre-qualify leads with automated questions before routing to sales. Score leads ...
Appointment Reminders
Cut no-shows with automated reminder calls that let patients confirm, reschedule...
EMI Reminders
Automate EMI and bill payment reminder calls with a visual flow builder and DTMF...
Account Self-Service
Let customers check loan balance, next EMI date, outstanding amount, and last pa...
Missed Call IVR
Turn missed calls into qualified leads. Callers give a missed call to your virtu...
Multilingual IVR
Serve callers in Hindi, Tamil, Telugu, Bengali, Marathi, and Gujarati with langu...

Industries We Serve

Tailored IVR solutions for your industry

Available Across India

Local support in major cities

Simple, Transparent Pricing

No hidden fees. Cancel anytime.

Starter
₹999/ month
Perfect for small businesses
  • 1 IVR number
  • 500 minutes/month
  • 2-level menu
  • Business hours routing
  • Basic analytics
  • Email support
Most Popular
Professional
₹2,999/ month
For growing businesses
  • 3 IVR numbers
  • 2000 minutes/month
  • Unlimited menu levels
  • Time-based routing
  • CRM integration
  • Advanced analytics
  • Priority support
Enterprise
Custom/ month
For large organizations
  • Unlimited numbers
  • Unlimited minutes
  • Custom call flows
  • API access
  • Dedicated account manager
  • SLA guarantee
  • 24/7 phone support

Trusted by 500+ Businesses

See what our customers say

"Edesy IVR reduced our support call handling time by 40%. The self-service options are a game-changer."

PS

Priya Sharma

"Setup was incredibly easy. We had our IVR running within an hour with no technical expertise needed."

RV

Rahul Verma

"The multi-language support is excellent. Our customers can navigate in their preferred language."

AP

Ananya Patel

Looking for Alternatives?

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Frequently Asked Questions

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