Integration

WhatsApp + Salesforce Integration

Connect WhatsApp Business API with Salesforce CRM. Sync conversations, automate lead capture, and manage customer interactions from Salesforce.

Setup in 10 minutes
Enterprise security
No coding required

What You Can Do

Popular use cases for WhatsApp + Salesforce

Sync WhatsApp conversations to Salesforce records

Capture leads from WhatsApp to Salesforce

Send WhatsApp messages from Salesforce

Automate follow-ups based on CRM data

Track customer interactions across channels

Trigger WhatsApp messages on Salesforce events

Why Use This Integration

Benefits of connecting your tools

Unified customer view in Salesforce

Automatic lead capture and enrichment

Bi-directional conversation sync

98% message open rate on WhatsApp

Reduce manual data entry

Improved sales team productivity

How It Works

Connect WhatsApp with Salesforce in minutes

1

Step 1

Connect your Salesforce account

2

Step 2

Link WhatsApp Business number

3

Step 3

Configure sync rules and mappings

4

Step 4

Set up automation triggers

5
5

Step 5

Start messaging from Salesforce

Powered By

WhatsApp Bot Builder

This integration is powered by WhatsApp Bot Builder. Get access to this and many more integrations with a single platform.

Frequently Asked Questions

Common questions about WhatsApp + Salesforce integration

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