Question 1

How much does call forwarding cost?

Accepted Answer

Rs 1.00 per minute of connected talk time, billed in 60-second pulses with a 1-minute minimum, plus the monthly rental of your virtual number. A 2 minute 6 second call is billed as 3 minutes: Rs 3.00. Prices exclude 18% GST.

Question 2

How much do virtual numbers cost?

Accepted Answer

Rs 499/month for a mobile or 92-series number, Rs 449/month for a landline and Rs 999/month for toll-free, with Rs 0 setup. Buying a number needs KYC, reviewed in about 24 hours.

Question 3

Are unanswered calls charged?

Accepted Answer

No. With connect on pickup (the default), the caller is answered only when someone on your team picks up, so a call nobody answers is free. If you turn on hold audio, billing starts when the call arrives.

Question 4

Is there a minimum commitment or seat fee?

Accepted Answer

No. There is no contract, no minimum and no per-user fee. You pay the number rental and the per-minute rate for connected calls, however many people are on the rule.

Question 5

How do I pay?

Accepted Answer

From a prepaid INR wallet topped up with Razorpay. Each top-up gets a GST invoice, and you can add your GSTIN for Input Tax Credit. Callers hear "Service temporarily unavailable" if the wallet runs out.

Question 6

Is there a monthly fee for forwarding itself?

Accepted Answer

No. Forwarding has no separate monthly fee. You pay the number rental and Rs 1.00 per connected minute.

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