Eliminate repetitive WISMO calls with an AI voice assistant that provides real-time order updates, estimated delivery times, and shipment tracking — all via automated phone calls.
WISMO Calls Automated
Avg. Response Time
Support Cost Savings
Availability
Everything you need to automate order status inquiries via voice
Instantly fetches order details from Shopify, WooCommerce, or your custom backend using order ID or phone number.
Connects with Delhivery, Shiprocket, Blue Dart, and other logistics partners for live shipment status.
Handles order status calls in Hindi, English, Tamil, Telugu, and other Indian languages for pan-India coverage.
Automatically calls customers when order status changes — shipped, out for delivery, or delayed.
Guides customers through return and exchange processes, capturing reasons and scheduling pickups.
Seamlessly transfers to a human agent when queries go beyond standard order tracking, preserving full context.
Customer Calls In
Customer dials your support number or receives a proactive call about their order.
Order Identified
AI verifies the caller via phone number or asks for order ID to fetch details instantly.
Status Delivered
AI reads out current order status, expected delivery date, and tracking link via SMS.
Issue Resolved or Escalated
If there's a problem, AI initiates return/exchange or transfers to a human agent.
"We were drowning in WISMO calls during festive sales. Edesy's voice bot now handles 80% of those automatically, and our customers love the instant responses."
80% WISMO Calls Automated
E-commerce
Head of CX
"Our support costs dropped by a third after deploying the order status voice bot. The Shiprocket integration works seamlessly."
33% Cost Reduction
E-commerce
Operations Manager
AI-powered voice assistant from ₹6/min - 60% cheaper than alternatives
Deploy an AI voice assistant that handles order status inquiries 24/7, so your team can focus on complex issues that need a human touch.
Every business is unique. Let's discuss your specific needs and create a pricing plan that works for you.
Custom pricing based on your needs
No hidden fees or surprises
Flexible payment options
Volume discounts available
Free consultation & demo
30-day money-back guarantee
Our team will get back to you within 24 hours with a personalized pricing proposal
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