AI Voice Agent
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Cisco Alternative

Looking for a Cisco Contact Center Alternative?

Edesy offers cloud-native AI voice agents with modern GPT-4 capabilities, faster deployment, and simpler pricing than Cisco UCCE or Webex Contact Center.

60%

Cost Savings

Days

Deployment

GPT-4

AI Native

22

Indian Languages

Edesy vs Cisco Contact Center

Feature-by-feature comparison

Feature

Edesy

Cisco

AI Technology

Key

GPT-4 Native

Basic IVR + AI add-ons

Deployment

Key

Days

3-6 months

Pricing

Key

Pay per minute

Complex licensing

Infrastructure

100% Cloud

Hybrid options

Indian Languages

22 languages

Limited

No-Code Builder

Visual builder

Developer required

Setup Complexity

Self-serve

Professional services

No credit card required. Results in your first week.

Why Switch from Cisco?

Modern AI vs legacy contact center

Native AI Conversations

GPT-4 powered natural conversations, not basic IVR with AI scripting.

Deploy in Days

Self-serve platform. No 6-month implementation projects.

Simple Pricing

Pay ₹6/min. No complex licensing, no seat fees, no add-on charges.

True Cloud Native

No hybrid deployments. Fully managed, auto-scaling cloud platform.

India Expertise

22 languages, local telephony integration, IST support.

No-Code Platform

Business users can build and modify agents. No developers needed.

Teams Who Switched from Enterprise Platforms

Real experiences from switchers

"Cisco licensing was a nightmare. Edesy's per-minute pricing is transparent and predictable."

Simple Pricing

BPO

Finance

"The AI quality is leagues ahead. Customers can have real conversations, not IVR menus."

Better AI

Bank

Operations

Cisco vs Edesy FAQ

Common questions about switching

Compare Other Alternatives

See how Edesy compares to other platforms

Simple, Transparent Pricing

AI-powered phone calls from ₹6/min — or bring your own AI keys and pay just ₹1.5/min platform fee

Pay As You Go
₹6/ minute + telephony$0.07/min
Start immediately, pay per minute
  • No monthly commitment
  • Standard AI providers included
  • Twilio/Exotel integration
  • Call analytics dashboard
  • 8+ Indian languages
  • 24/7 availability
Get Started
Most Popular
Pro
₹1,499/ month$18/month
For growing businesses
  • ₹5/min ($0.06) platform rate
  • 300 minutes included
  • Everything in Pay As You Go
  • Priority support
  • Advanced analytics
  • Custom phone numbers
  • Webhook integrations
Start Free Trial
Max
₹4,999/ month$60/month
For high-volume operations
  • ₹4.50/min ($0.05) platform rate
  • 1,100 minutes included
  • Everything in Pro
  • 20% off premium add-ons
  • Custom AI training
  • Dedicated support
  • Multiple phone numbers
Ultra
₹14,999/ month$180/month
Maximum value for enterprises
  • ₹4/min ($0.04) platform rate - lowest
  • 3,500 minutes included
  • Everything in Max
  • 30% off premium add-ons
  • Dedicated infrastructure
  • 99.9% uptime SLA
  • White-label option
  • Dedicated account manager
Bring Your Own Keys
₹1.5/ minute + your AI & telephonyplatform fee
Use your own STT, LLM & TTS keys
  • Lowest platform rate
  • Bring your own OpenAI, Gemini, Deepgram, ElevenLabs keys
  • Pay AI providers directly at your own rates
  • No platform markup on AI minutes
  • Data residency & compliance friendly
  • Best for high volume
See BYOK Pricing

Explore More

Compare alternatives and see results

Ready to Switch from Cisco?

Start your free trial or get help with migration planning

Start Free Trial

Hear AI Voice Assistant in Action

Real demo calls showcasing low latency and natural conversations in multiple Indian languages

Hindi + English
Lead Qualification

B2B Lead Qualification - Flipkart Gift

AI voice agent qualifying B2B leads for corporate gifting. Ultra-low latency with 1-2 second response time. Bilingual conversation in Hindi and English.

1-2 second response latencyBilingual Hindi + English

Audio player powered by Google Drive

Open in Drive
Malayalam
Education

Institute Admission - Malayalam

AI voice agent handling admission inquiries and appointment booking for educational institutes in Malayalam language.

Malayalam language supportEducation sector use case

Audio player powered by Google Drive

Open in Drive
Tamil
Education

Institute Admission - Tamil

AI voice agent handling admission inquiries and appointment booking for educational institutes in Tamil language.

Tamil language supportEducation sector use case

Audio player powered by Google Drive

Open in Drive
Assamese
Lead Qualification

Solar Company Lead Qualification - Assamese

AI voice agent qualifying leads for solar installation company in Assamese language. Natural conversation flow with product inquiry handling.

Assamese language supportSolar/renewable energy sector

Audio player powered by Google Drive

Open in Drive
Bengali
Appointment Booking

Hospital Appointment Booking - Bengali

AI voice bot helping patients book hospital appointments in Bengali. Natural conversation with availability checking and confirmation.

Bengali language supportHospital appointment booking

Audio player powered by Google Drive

Open in Drive
Hindi
Appointment Booking

Hospital Appointment Booking - Hindi

AI voice bot helping patients book hospital appointments in Hindi. Handles doctor selection, time slot booking, and confirmation.

Hindi language supportHospital appointment booking

Audio player powered by Google Drive

Open in Drive
Telugu
Appointment Booking

Hospital Appointment Booking - Telugu

AI voice bot helping patients book hospital appointments in Telugu. Natural conversation flow for healthcare scheduling.

Telugu language supportHospital appointment booking

Audio player powered by Google Drive

Open in Drive

Simple, Transparent Pricing

Start from $0.04/min - 60% cheaper than alternatives

Pay As You Go
$0.04/ minute + telephony
Start immediately, pay per minute
  • No monthly commitment
  • Standard AI providers included
  • Twilio/Exotel integration
  • Call analytics dashboard
  • 24+ languages
  • 24/7 availability
Get Started Free
Most Popular
Pro
$49/ month
For growing businesses
  • $0.035/min platform rate
  • 300 minutes included
  • Everything in Pay As You Go
  • Priority support
  • Advanced analytics
  • Custom phone numbers
  • Webhook integrations
Start Free Trial
Max
$149/ month
For high-volume operations
  • $0.03/min platform rate
  • 1,100 minutes included
  • Everything in Pro
  • 20% off premium add-ons
  • Custom AI training
  • Dedicated support
  • Multiple phone numbers