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Voicebot for E-commerce

AI voice agent that handles order tracking, returns, and customer support 24/7. Reduce support costs by 60% while improving customer satisfaction.

60%

Cost Reduction

vs. call centers

80%

Calls Automated

No human needed

<10s

Response Time

Instant answers

24/7

Availability

Global support

E-commerce Voice AI Use Cases

Automate every support call

Order Tracking

Customers check order status, shipping updates, and delivery ETAs by phone

Returns & Exchanges

Initiate return requests, generate labels, and process exchanges

Refund Status

Provide updates on refund processing and expected timelines

Product Inquiries

Answer questions about products, availability, and specifications

Delivery Issues

Handle missing packages, wrong items, and delivery rescheduling

Account Support

Help with password resets, order history, and account questions

Built for Online Retailers

From Shopify stores to enterprise retail

Shopify Stores

Integrate with Shopify for real-time order data

D2C Brands

Scale support without scaling headcount

Marketplaces

Handle multi-vendor support inquiries

Enterprise Retail

Omnichannel support across voice, chat, and email

Why E-commerce Chooses Voice AI

For Your Business

  • 60% Cost Savings

    Reduce support costs

  • Scale Instantly

    Handle peak volumes

  • Faster Resolution

    Instant order info

  • Happy Customers

    Higher satisfaction

For Customers

  • No Hold Times

    Instant response

  • Real-Time Tracking

    Accurate order info

  • Easy Returns

    Simple process

  • 24/7 Support

    Help anytime

Ready to Automate E-commerce Support?

See how AI voice can handle 80% of your support calls automatically

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