ElevenLabs makes incredible text-to-speech technology, but it's not a voice assistant platform. You still need to build telephony, agent logic, CRM integrations, and conversation management yourself. Edesy gives you all of that in one platform with 15+ Indian languages at Rs 6/min.
Platform
Indian Languages
All-Inclusive
Integrations
Feature-by-feature comparison
Feature | Edesy | ElevenLabs |
|---|---|---|
Pricing Key | Rs 6/min (all-in) | $0.18+/min (TTS only) |
Indian Languages Key | 15+ languages | Hindi + 2-3 others (beta) |
Response Latency | <500ms | ~250ms (TTS only) |
HD Voices | 100+ voices | 1000+ voices (English-best) |
India Support | Local team | Email/community only |
CRM Integration | 10+ native | None -- API only |
Telephony | Built-in with +91 | Not included |
Conversation Logic | No-code builder | Not available -- TTS only |
No credit card required. Results in your first week.
A complete platform vs a component
ElevenLabs is a world-class TTS engine, but building a voice assistant requires STT, LLM, conversation management, telephony, and integrations. Edesy bundles everything into one platform.
ElevenLabs doesn't handle phone calls. You need to separately integrate Twilio or Vonage, manage SIP trunking, and build call routing. Edesy includes Indian telephony with +91 numbers out of the box.
ElevenLabs excels at English voice synthesis. For Indian languages, Edesy's purpose-built models produce more natural results, especially for conversational Hindi, Tamil, and Telugu.
ElevenLabs has no conversation design tools. Edesy's no-code builder lets you design multi-turn dialogues, set up conditional branches, and configure human handoff -- all visually.
ElevenLabs offers a TTS API. Edesy connects to Zoho, HubSpot, Salesforce, Freshsales, and more -- your voice assistant can look up customer data, book appointments, and update records.
ElevenLabs TTS alone costs $0.18+/min. Add STT, LLM, and telephony, and you're looking at $0.40+/min. Edesy includes everything for Rs 6/min (~$0.07).
Why businesses picked a complete solution
"We loved ElevenLabs' voice quality but spent 4 months trying to build a complete voice agent around it. With Edesy, we got comparable voice quality plus everything else we needed, deployed in a week."
4 Months to 1 Week
Technology
Engineering Lead
"Our total cost with ElevenLabs + Twilio + GPT-4 was Rs 35/min. Edesy gives us the same functionality for Rs 6/min. That's an 83% cost reduction on 50,000 minutes/month."
83% Cost Savings
BFSI
Head of Innovation
Common questions about the differences
See how Edesy compares to other platforms
AI-powered voice assistant from ₹6/min - 60% cheaper than alternatives
Stop building from scratch -- get a production-ready platform